A Louisville fast food worker went above and beyond the call of duty for a disabled customer, and the touching act of kindness was captured on a video that is now going viral, KSDK (Saint Louis) is reporting.
Ridge Quarles works at a Qdoba in Lousiville, Kentucky. Over the years, he’s gotten to know a regular customer – a disabled woman who likes to eat at the fast food place whenever she can get out of the house.
Recently, the disabled woman came to Qdoba for one of her regular visits, according to WAVE (Louisville), and Quarles, as usual, helped her with her order.
“I had helped her through (the) line and sat her out in the lobby, got her a drink, got her utensils and napkin.”
Then, the kindhearted Quarles then realized he may not have done all that he could have possibly done for his disabled customer, so he went above and beyond.
“[I] kind of started to walk off and I was like, you know, ‘Is there anything else I can help you with?’ and she turned around and she was like, ‘Sir, if you don’t mind could you help me eat?'”
Without giving it a second thought, the fast food worker did what he was asked and helped his disabled regular customer eat her favorite meal.
Another regular customer, Dr. David Jones, caught the touching moment on video.
“He didn’t stop to think about, ‘Well, should I help her, should I not,’ he just went over, put the gloves on and started feeding her.”
Quarles, Jones, and the rest of the staff at the Louisville Qdoba don’t know their favorite customer’s name – she’s never said it. But they know her favorite meal – A taco salad with hot sauce and cheese for lunch, a burrito with hot sauce and cheese for dinner. And they know that her needs are different than that of other Qdoba customers.
“Sadly enough she has to sit outside the restaurant until someone notices her or another customer that’s coming in has to let her into the building.”
Qdoba manager Jim Schroeder says he tries to instill values in his employees – values that include doing beyond just what is absolutely necessary.
“It’s just not about making people’s food. It’s about what kind of positive impact can I have on somebody else’s day.”
Since the viral video was shot, the fast food worker who famously helped a regular Qdoba customer has moved on and found another job, but he still fondly remembers his former customers.
[Image courtesy of: YouTube]