Jessica Alba’s Honest Company, which provides family with eco-friendly product offerings, is catching some heat for allegedly faulty sunscreen products. Angry consumers are taking to the Honest Company’s Facebook page to voice their disdain for the company’s “all-natural” sunscreen that doesn’t seem to be providing the protection in the sun they desire.
Numerous photos of sunburns are gracing the page with captions noting that the SPF 30 sunscreen provided little protection in the heat. However, the outrage doesn’t end with sunscreen. The company posted a “Sunday plans” meme that is also being called out for not including church as an option for the day.
Today reports that the Honest Company, and Jessica Alba, have received complaints about the sunscreen since the beginning of summer. However, the eco-friendly business claims that they stand behind their product and the third-party independent lab results.
“Our Sunscreen Lotion was tested, by an independent 3rd party, against the protocols prescribed by the U.S. Food & Drug Administration’s (FDA) monograph for over-the-counter sunscreen products. The results showed that our product is effective and safe for use as an 80 minute water-resistant (FDA’s highest rating), SPF 30 sunscreen lotion in accordance with FDA regulations when used as directed … The number of complaints received on our own website about our Sunscreen Lotion constitute less than one half of one percent of all units actually sold at honest.com. We stand behind the safety and efficacy of this product.”
Despite the company’s claims that the tests prove the efficiency of the product, it hasn’t stopped angry customers from posting their sunburn photos to social media.
— Brandon Atherton (@bdatherton) June 1, 2015
@Honest sunscreen doesn’t work!! And they don’t respond when you have an issue with their product! :-( pic.twitter.com/kVaBNeBBRD
— Jessica Cavender (@sassafrass_91) July 31, 2015
However, outrage from Honest Company customers doesn’t end with complaints about sunscreen. Users are taking to the company’s Facebook page today to point out their disgust over “church” not being an option in the “Sunday plans” meme Honest Company posted to their page.
Many responded to the image asking why church wasn’t included on the Sunday plans image.
“What about church….?”
What do you think of the Honest Company’s faulty sunscreen claims? Should the company offer refunds to those who have experienced problems with the product?
[Image Credit: Twitter/ Honest Company]