Netflix claims the cropped movies that have been popping up on the company’s streaming service aren’t being altered on purpose.
Many film buffs noticed that some of the titles offered to subscribers aren’t being presented in their original aspect ratio. The problem has become such an issue that there are Tumblr pages dedicated to showing the differences between the DVD and streaming versions.
Despite the company’s insistence that this cropping isn’t being done on purpose, a few disgruntled Netflix users have started a petition. All they’re asking is that the company lets its subscribers know when content has been altered, changed, cropped, or basically cut to pieces.
“Simply, it would be nice to know if the films and shows we watch via Netflix have been modified in any way so that if we the viewer/subscriber/consumer who wants to watch the films or shows in its original format, can look for other avenues to do so,” petition creator Yankee Rose explained.
The disgruntled subscriber continued, “All I’m wanting here is that Netflix will let us viewers/subscribers know what films and programs they present have been modified and how it’s been modified, and so I don’t always have to double check the movie specs on IMDb or the like.”
Netflix claims it streams only what the studios provide. However, the company stopped short of actually pointing the finger of blame directly at Hollywood.
“We do not crop. We want to offer the best picture and provide the original aspect ratio of any title on Netflix. However, unfortunately our quality controls sometimes fail and we end up offering the wrong version of a title. When we discover this error, we replace that title as soon as possible,” the company said in a recent statement.
Do you think that Netflix is purposely cropping movies? Should the company inform subscribers when the content isn’t presented in the original aspect ratio?