A recent screenshot from an AT&T online chat has been posted and the conversation is actually quite entertaining with the customer service representative basically telling the customer that they don’t have access to anything.
Here’s the conversations screenshot (Gizmodo):
I’m not sure if the screenshot is real, but given some of the conversations I’ve had with AT&T customer service in the past I wouldn’t put it beyond them to offer a service that they don’t really support.
Either way it’s good for a laugh and the rep in the screenshot sure seemed laid back and by that I mean they may have been a bot. Again I’m not sure if the screen is real but its definitely plausible.