"Two customers were removed from this flight and later rebooked after a disturbance in the cabin resulted in more than 20 customers expressing their discomfort. We're conducting a full review to understand what transpired. We are taking allegations of discrimination very seriously; our culture requires treating others with respect."
Delta has come under fire several times this year for practices that have been labeled as discriminatory. Ohio couple Nazia and Faisal Ali were removed from a flight from Paris after one of the crew reported feeling uncomfortable about the fact that Nazia was wearing a headscarf and speaking on the phone while her husband was sweating.
Dr. Tamika Cross, a black physician from Texas, offered her services when a fellow passenger had a medical emergency on a Delta flight in October. According to Cross, a flight attendant dismissed her because of her race.
"Oh, no, sweetie. Put your hand down. We are looking for actual physicians or nurses. We don't have time to talk to you."
In contrast, many are questioning the actions of the airline for failing to remove a white Donald Trump supporter from a flight in November after the man went on a rant in the aisle, preaching support for the president-elect and calling other passengers "Hilary b*tches."
Delta has released statements following the incidents in question, claiming they "condemn discrimination in regards to age, race, nationality, religion, sexual orientation or gender" and it appears the airline is attempting to make amends.
Nazia and Faisal Ali had the cost of their tickets refunded while the airline promised they would continue to investigate. The incident with Dr. Cross has prompted Delta to change their policy; as of December 1 medical professionals will no longer be asked to show credentials before assisting in emergency situations.
Aside from a statement from the airline, there is no news of an outcome for Saleh. The YouTuber has since launched the hashtag #BoycottDelta which is gaining traction on social media.