Ticketmaster Refund: “Processing Fees” to be Credited in 2012


According to a report by Business Insider, shoppers who used Ticketmaster’s website to purchase tickets between Oct. 21, 1999 and Oct. 19, 2011, may be eligible for a refund in 2012.

Under a proposed class action settlement, the Ticketmaster Entertainment Inc. is being asked to refund $1.50 per ticket order — up to maximum 17 orders — to customers after a court ruled the ticket distributor has profited off outrageous “processing fees” since 1999 without declaring those profits.

In addition to the original claim, filed Oct. 21, 2003, customers who fall under the UPS subclass of the lawsuit will also receive a $5.00 credit for each ticket.

Furthermore, lawyers plan to request up to $16.5 million in attorneys’ fees and expenses and $20,000 to the two plaintiffs who originally brought on the class action suit.

ABC News reports that credits will not be given before April 15, 2012 and should take place within 30 days of the settlement approval, which is set to take place May 29, 2012.

Once the settlement goes through, customers will automatically receive credits at the e-mail listed for the Ticketmaster account. The refund will be in the form of a code which can be used for future purposes.

Despite the refund, which the IBtimes reports will cost Ticketmaster $11.25 million, the company can still profit off of the processing fees as along as they claim they are doing so. Any remaining funds of the allocated amount that customers do not collect will be donated to charity, the company said.

For more information on the Ticketmaster Processing Fee refund, go here.

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