An electric heater recall has been issued for 393,000 portable Dyson heaters which can develop an electric short, overheat, and lead to a fire.
So far, 82 incidents of overheating have been reported worldwide, and in four cases the heaters actually suffered burned or melted internal parts.
Fortunately, no injuries or damage to property has been reported, but as a precaution 338,000 heaters in America were recalled, with a further 55,000 being recalled in Canada.
If you own a Dyson Hot, or Dyson Hot+Cool heater, which has the model number AM04 or AM05, you should contact Dyson to arrange for the heater to be returned to them. The model number can be found above the Dyson logo.
The heaters in question are 23 inches tall, have a round base and an upper body shaped like a ring. The heaters are made of plastic and do not have any external fan blades.
The heaters come with a remote control and are available in the following colors: silver, black and silver, blue and gray, gray and silver, pink and gray, purple and gray, and white and gray.
The Dyson electric heater recall applies to heaters sold from September 2011 to March 2014; the RRP was $399. They were sold at various retail outlets including Bed Bath & Beyond, Best Buy, Costco, Fry’s, Kohl’s, Lowe’s, Macy’s, Sears, and Target.
People who bought the heaters have been instructed to stop using the appliance immediately, and to unplug it from the wall. Dyson CEO Max Conze said in a statement: “We will fix, clean, service and return all Dyson heaters to owners, complete with a new two year parts and labor warranty, free of charge.”
Dyson can be contacted toll-free at (866) 297-5303 from 8 am to 8 pm Central Time, Monday – Friday, and 9 am to 6 pm on Saturday and Sunday.
You can contact Dyson online at www.dysonrecall.com, where consumers can register their heaters to get them fixed free of charge.