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Apple fail: Leopard 10.5.7 causes freezing, overheating issues


apple-fail

The latest update to Apple’s Leopard operating system 10.5.7 is causing widespread problems with Mac products including regular OS freezing and overheating issues (both possibly related.)

I know this because my two year old Macbook Pro has been constantly freezing since I installed the update, and when I started searching for a solution it took about 5 seconds in Google to discover that I was far from alone.

My first thought was that the freezing was directly related to the heating problem, and a number of threads say that this might be the case. Macbook Pro’s like the one I own have long been known to have overheating problems, and it has always run hot, so hot that you can’t place it on your lap some days. However until 10.5.7 it has never crashed on a regular basis. The problem though is that it would appear that what ever 10.5.7 does, it’s not just my type of machine having the issue, I’ve read reports of new unibody Macbook’s, iMac’s and even a Mac Pro have the same issues (I’m not game to install it on my Mac Pro yet.) I also implemented a third party fan controller to bump up the fan rate so as to bring the heat under control….and still it freezes on a regular basis.

You don’t have to believe me though: Jeffrey Zeldman who is well known and respected in the design community has reported the exact same thing.

Apple, I’ve spent thousands of dollars on your products because you’ve promised that they just work. Now they don’t. Please fix the issue urgently, it is not acceptable that a laptop I paid $3,300 AUD for constantly crashes and is unusable.

For everyone else: do not install Leopard 10.5.7 if you haven’t yet.











Comments


19 Archived Responses to “ Apple fail: Leopard 10.5.7 causes freezing, overheating issues ”

  1. jessestay
    Jun 19, 2009

    I'm getting fed up with all this – noticing similar here. I had different, but just as bad problems with 10.5.6 as well.

  2. unstranger
    Jun 19, 2009

    Good post. Keep at 'em.

  3. bubba2020
    Jun 19, 2009

    Works great for me; what, about 2 weeks I guess with no problem.

  4. waybacmac
    Jun 19, 2009

    While I don't doubt that some people are having problems with 10.5.7, I wouldn't go so far as to say don't install it. The version of the update installed directly from software update does have problems as has been clearly shown in many forums. On the other hand those same forums, and my own experience with installing the update on my own Macs (a 2006 Intel iMac and an aged PowerBook G4), have been very successful using the larger combined update downloaded directly from the Apple site. Mr Duncan's experience may have been caused by a number things like not repairing permissions before installing or due to some third party software already installed on his system. I learned my lessons about upgrading the OS back in the OS9 days when extension and control panel conflicts were common. Not that my systems are virgin. I do customize them to meet my needs. But maybe I'm more careful about what and how much third party stuff I throw into the systems. My experience has been more like that of John C. Dvorak–each update has given me better performance, even on my old G4.

  5. Troll fail.
    And your site crashes Safari.
    Double fail.
    Congratulations on graduating with honors in failology.

  6. marberd
    Jun 22, 2009

    I've got the same problem since i updated it, i'm trying not to pull my hair out, because my work depends on my MackBook. That computer i was, like you, promised to be my frustation killer, is being … just MY killer !! First of all, one day the HDD just died (9 month after buying it), and now this…. It gets stuck at least once an hour, so i'm very close to open the window and finish my pain.

  7. nomoremac
    Jun 25, 2009

    Aluminum Macbook owner purchased March '09. Once I iupdated to 10.5.7, I'm experiencing temps of 130 degrees F just with FireFox open. Once I open up Photoshop, the temp jumps to over 160F and starts to freeze and shut down.

    Friend who has a two year old white MacPro experiening the same issue.

  8. Seriously, if it were widespread, you'd have heard about this before and in more regions. Americans would be noisier about things like this.

    Honestly, you would be wise to consider that some other software may be the cause, and not the OS per se. They do test updates you know…

  9. Partners_in_Grime
    Jun 26, 2009

    How can something freeze by being overheated? ;)

  10. That makes two of you with problems. Well, just to balance things up a bit, I installed 10.5.7 on an iMac and an AIR with NO problems..

  11. To show how complex and varied these updates can be; OSX 10.5.7 turns older G4 macs into dynamos. I first updated a MDD with the .7 and noted that it seemed faster. Two days later Dan Knight at Low End Mac gave bench marks that showed as much as a 5x increase in performance with the update over the .6 version. I have put these .7 updates on more than a dozen Macs from old G4s to this winters Macbook Pros and none had a problem like you describe. But I have had bad failures with updates in the past and it can be a nightmare. I have become cautious enough that I always have a second drive or Mac to fall back on.

    Did you prep your Mac before the update, and have you used the “Combo Updater” as opposed to the over the “Software Update” version? This is often a very big difference. Have you tried to prep and reinstall the update with the Combo? It is very often that the problems can be solved this way.

  12. Freezing (meaning a failure to function) is the most common effect of over heating the processor. To function proper the CPU must be in a certain temperature range. To cold or too hot and the functions fail. In fact it is not that unusual for a processor to partially melt due to over heating. I have seen this on Macs that the fans go bad in.

    In response to “Name” “Honestly, you would be wise to consider that some other software may be the cause, and not the OS per se. They do test updates you know…” It is likely the OS update; with many other factors. Apple cannot test all variations of hardware and software along with dozens of other factors possible. The OS update often break things and even a large failure (thousands) can be a very small percentage of the overall updated computers.

  13. zahadum
    Jun 28, 2009

    I am really glad that steve's medical situation seems to bevgoingbok -

    cuz now we can ask him to pack his bags & leave apple (without feeling like a cad) -

    Steve has undermined R&D from day 1, under-resources and over-stretched the engineering teams, and generally let QA go to hell – all scarificed at the siren's alter of everymore shiny shinnines rather than real substance.

    Steve is the greatest tactical decencemen in the history of businesss – but apple needs a real strategist who is concerned about information appliances are durable & intelligent (ie agents).

    right now we are not getting either!

    with Steve gone, qa will no longer be mia …

    apple has simply got to start breathing & eating UML & SML, or there is no hope for a sustainainable competitive advantage …

    without serious engineering methodlogirs baked in to the DNA, QA will always be an (expendable) afterthought – and the gap between excellence & “good enough” (windoze) will continue to grow (dangerously) narrower & narrower!

    thanx for the ride Steve, but it's time we bid adieu.

  14. pieter62
    Jul 3, 2009

    My Imac 24 inch (white model) with Intel is freezing all the time, especially with Safari active. I tried to put the combo update over the regualr update, but sofar problems and problems. It might be related to overhaeting Yes.

    Anybody has a solution? Wait for Snow?????……..

  15. ruediger
    Jul 14, 2009

    same thing, my ~1,5 year old macbook pro freezes and gets very hot since the update.

  16. tquirk43
    Jul 15, 2009

    Believe it or not, and mind you I do not recommend this, I've had good luck getting my macbook pro back up and running by sticking it in the freezer for a few minutes before rebooting. Also, found a seemingly helpful workaround that involves using Quartz Debug to disable Quartz Extreme. Seriously folks, this is the only way I can get through some days without throwing the macbook poo out the window.