Sony says: Don’t use your PlayStation yet!


As Duncan mentioned last night, PlayStation 3 users have been slightly displeased with the unscheduled “scheduled downtime” that turned into a day or more without working consoles this weekend.

Also mentioned was Sony’s lack of information on the errors encountered by PS3 users, driving people to Twitter en masse to bitch about their borked PlayStations. The bug appears to be due to a clock syncing error, and while it seems slim PS3s aren’t experiencing the same difficulties, Sony has advised users not to use PlayStation 3 consoles for a 24 hour period: (Edit: Again, Sony has not specified exact times for the “24 hour period.”)

We hope to resolve this problem within the next 24 hours. In the meantime, if you have a model other than the new slim PS3, we advise that you do not use your PS3 system, as doing so may result in errors in some functionality, such as recording obtained trophies, and not being able to restore certain data.

Sony listed the following errors as common during the latest batch of PS3 problems:

  • The date of the PS3 system may be re-set to Jan 1, 2000.
  • When the user tries to sign in to the PlayStation Network, the following message appears on the screen; “An error has occurred. You have been signed out of PlayStation Network (8001050F)”.
  • When the user tries to launch a game, the following error message appears on the screen and the trophy data may disappear; “Failed to install trophies. Please exit your game.”
  • When the user tries to set the time and date of the system via the Internet, the following message appears on the screen; “The current date and time could not be obtained. (8001050F)”
  • Users are not able to play back certain rental video downloaded from the PlayStation Store before the expiration date.

Sony has asked that users check in with the PlayStation status blog before powering their units back on, which you can do here. Sony’s PlayStation Twitter can be found here.

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