When The Boss Fails: 7 Leadership Steps To Improve Work Performance And Reduce Job Turnover Risks

When the boss fails to communicate and neglects to reward and correct employees in a rational manner, the workplace can fall apart rather quickly. Here are seven easy fixes for common mistakes. Increase work performance and reduce job turnover risks with these simple tips.

1. Communicate Frequently


Improve work performance with frequent and informal evaluations. A survey of more than 30,000 employees by Leadership IQ was recently cited in Forbes. The survey revealed that 21 percent of employees have no idea where they stand when it comes to job performance. Only 29 percent reported that they always knew if they were doing a good job or not. Small, frequent evaluations are more effective and less stressful than large infrequent ones, according to Forbes.

When the boss fails to communicate frequently, workers are left to guess, if they are doing a good job. They may wonder exactly what they should be doing with their time at work.

2. Communicate Promptly

employee correction doesn't have to be unpleasant by racorn Shutterstock c
Frequent Low-stress Feedback and Productive Evaluations [Image by Racorn /Shutterstock]

Job turnover risks increase when workers don’t get immediate informal feedback. A simple “nice job” or “do it this way, not that way” on a consistent basis keeps employees much more confident and capable of doing their jobs than an annual evaluation. Quick informal feedback also makes workers much more efficient because it takes out the guesswork.

When the boss fails to communicate promptly, mistakes get repeated, and employees get discouraged.

3. Communicate Rationally

Improve work performance by leading in a calm, stable manner. The boss should never lose control at work or allow shift managers or others in authority to harass, berate, or publicly embarrass an employee. Work performance can decline rapidly in most employees when subjected to hostile or confusing work environments, even if they are not the target of the abuse.

When the boss fails to communicate clearly and rationally, it creates high turnover risks and makes the workplace unpleasant and confusing for everyone involved.

4. Instruct And Inform Employees

Employee handbook by ooddysmile stocker shutterstock c
A Good Employee Handbook [Inage by Ooddy smile stocker/ Shutterstock]

Improve work performance with written instructions, proper job training, and frequent updates and reminders about any policy changes. A thorough employee handbook is a must. Distribute them and keep extra copies accessible near workstations.

When the boss fails to keep employees informed and instructed, company policy will not be followed.

5. Reward Good Employees

Job turnover risks usually involve the company’s best workers. Workhorse employees who take on the tough projects, work extra hours, and excel in work performance are the ones who are most likely to turn in their notices unless they are rewarded in some way. Failure to positively reinforce a hardworking staff member can lead to job dissatisfaction according to Forbes. Eventually, it will lead to turnover.

When the boss fails to reward hard work, hard workers start looking elsewhere for a better job.

6. Correct In Writing

Job turnover risks become greater when workers are not corrected clearly and in writing. While simple everyday corrections need not be documented, it is very important for employers to make it clear when workers start entering the risky ground on the job.

Improve work performance by issuing less formal written communication via e-mail. The notice need not be anything more than a simple reminder, but it is a form of documentation. The benefits of documentation are both for legal purposes and to help workers remember crucial instructions.

Job turnover risks require formal, written documentation according to Dentistry IQ. Written reprimands are not popular with most managers because there is always a subjective element, and no one really wants to make a written record of a mistake. Still, written notice gives an employer documentation in the event termination become necessary.

When the boss fails to document formal reprimands and the worst happens, the company could need that documentation in the event of a lawsuit.


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7. Treat Employees Fairly
Improve work performance on the job by treating all workers with respect and consideration. Rewards, even small ones should be based on employee performance, not personality, popularity or favoritism. It is also a good idea to occasionally acknowledge those employees who are not top performers so that all workers get some positive reinforcement.

When the boss fails to provide adequate compensation, recognition, and privileges to good workers they may seek employment elsewhere. When any employee is treated poorly, they are likely to leave the company as well and could file a lawsuit according to Small Business Chron.

When the boss fails they can correct their mistakes, to improve work performance and reduce job turnover.

[Image by Photographee.eu/Shutterstock]

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