Destiny players on PlayStation and Xbox consoles began experiencing problems connecting to the game’s servers on Wednesday. Interestingly, the one common feature between all reports from players in the United States is that they are Comcast internet users.
Update: Following an Xbox LIVE outage, Bungie is reporting that Destiny has been restored.
Issues preventing players from signing into Destiny across all platforms have been resolved. Thank you for your patience.
— Bungie Help (@BungieHelp) January 29, 2015
Both the “Cattle” and “Bando” error descriptions state “If you are seeing this message, you are having trouble connecting to or maintaining a connection to Destiny matchmaking servers.”
There’s no immediate fix to either of these connection problems due to the fact that it is a network error and not something wrong with your router or modem.
Bungie has acknowledged this error both on Twitter and on its website.
We are investigating issues impacting players ability to sign in to Destiny on all platforms. Players may encounter Banjo and Cattle errors.
— Bungie Help (@BungieHelp) January 28, 2015
The website message gave only a little more information on Destiny‘s problems.
“We are actively investigating issues impacting players’ ability to sign in to Destiny on all platforms. Until resolved, players may experience disconnects or be unable to sign in,” the message reads.
The one common factor in players not being able to connect is a Comcast internet subscription. The Destiny subreddit is full of one user after another stating their location and internet provider that are unable to connect. They are all Comcast subscribers in the United States.
“PS3, New Hampshire, Comcast, 12:55 pm.”
“Banjo. XB1. NJ, USA. Comcast. No internet issues in any other ways. I played a game of titanfall successfully.”
“PS4, Greater Chicagoland Area, Comcast, since 9am CST”
AT&T and other internet service users in the United States appear to be unaffected. Meanwhile, those in other countries are reporting issues as well. United Kingdom Desitny players using British Telecom appear to be affected, and there’s one report of someone from France.
“UK – BT internet – Cattle error – XB1”
“PS4, England, BT Fibre optic, 17:49 gmt”
“cattle here, PS4, Paris, no comcast in france”
The fact that these Destiny errors are limited to specific internet providers, and only for this particular game, is a head scratcher — one that Bungie is obviously working on fixing as quickly as it can.
Have you been affected by these connection errors in Destiny? Sound off in the comments below.
[Image via Bungie]