Several HTC Rezound customers have been complaining about loud static from their audio source, the main feature of the phone.
According t0 several Droid-Life readers their devices have been suffering from noticeable static when listening to music and the problem persists when Beats by Dre headphones are being used and when other third-party headphones are plugged in.
Users have also complained that the issue persists with both streaming and on-device music sources.
Since only some users are experiencing the problem HTC says it’s not an “inherent” flaw and released the following statement:
“HTC has received a very small number of calls related to audio on the Rezound, but nothing that so far points to a broader issue … We’re continuing to monitor it closely but currently believe the few calls we’ve received are isolated cases.”
Anyone experiencing the audio issue should treat the problem as a hardware malfunction and ask for a new device to replace their broken HTC product.
Have you experienced isolated audio issues on the HTC Rezound?