LIPA power outages plague much of Long Island tonight as the second day of darkness following Sandy draws to a close, and it is unclear how much of the 90 percent of Long Island to have been plunged into darkness has power this evening.
LIPA power outages have been addressed on Twitter, where the company is offering a whole lot of nothing when it comes to estimated timelines for the Island to be restored to full power. LIPA spokesman Mark Gross said that while seven to 10 days was the original estimate ahead of Sandy, the revised restoration window could be longer:
“We did say seven to 10 days originally, but this storm was worse than anyone could have predicted … Customers should be prepared to wait a little longer than that.”
LIPA power outages persist across much of Long Island (my mother’s home among the estimated hundreds of thousands of LIPA customers in the dark), and residents are growing frustrated with a lack of detailed information being supplied by the utility tonight in the region, both on Twitter and off.
The social media rep tweeting for LIPA has also seemingly become frustrated with customers who are stuck home in the dark, getting snippy with residents who have taken to Twitter to get the 411 on their locality and when power will be restored. (So essentially, LIPA’s Twitter customer service is just like their phone lines.)
LIPA refuses to estimate how long it will be until power is restored, instead telling customers there is no information available on how long homes will remain dark while crews deal with Sandy’s wake. This evening, the following exchange occurred between one frustrated LIPA customer and the Twitter LIPA rep:
While LIPA power outages persist, LIPA also advises customers not to drop their guard when it comes to people who may claim to represent the utility, and tweets:
SAFETY: LIPA crews should NEVER have a reason to enter your house. Please tell your friends and family!
— LIPA (@LIPAnews) October 31, 2012
The utility also advises customers angry at a lack of visible LIPA crews that many working to restore electricity to Long Island have come from out of state and are using personal vehicles:
@sospokesaroj Out of state crew will not have the LIPA logo on their trucks, uniforms or helmets, but they are out there restoring #LI
— LIPA (@LIPAnews) November 1, 2012
LIPA did offer the following general information on restoration, saying:
LIPA #Restoration Updates: Restored power to 16 of 21 hospitals; Restored power to 22 Substations of 50 that were out of power
— LIPA (@LIPAnews) October 31, 2012
Anyone still experience a LIPA power outage is advised by the utility to reach out, and a tweet read:
.@sunnyshine713 Have you reported your outage? You can call it in at 800-490-0075 or visit mobile.lipower.org to report on mobile.
— LIPA (@LIPAnews) October 31, 2012
Are you a LIPA customer still in the dark after Sandy?
I m so pissed off.. no power today aswell.. and its getting freaking cold over the weekend.. I havenot seen a single lipa truck in levittown yet… seriously disappinted..
Sick of lipa. Hope the governor does something about their incompetence. Lipa knee this was hoing to be bad for days b4 sandy hit. No power its cold and getting colder and pets are getting sick too. Lipa is looking at a massive lawsuit at this point. Disgusted in syosset. One transformer in clearbiew villsge and these jackasses cant fix it.
LIPA is the WORST! I am so sick of your lack of service. I'm sure you'll have no problem finding me when you want to get paid but we have waited since Monday and are STILL without power. This is outrageous. When is Lake Grove getting power? My kids are freezing and we are tired of this!
We're waiting too; however, as Clay said. things are still really dangerous, and they are doing their best. We have to be patient
I'm tired of being patient. They are not even giving estimates at this time. They should've learned the mistakes they made with Irene but it's obvious they haven't. Governer Cuomo sucks and made it seem like they were going to be prepared and have extra manpower this time. Total BS. I am no longer patient. Sorry but I have two little kids who need to sleep in a warm house. I don't have time to be patient.
Us too but In
Rockland its different company…. Seems everyone getting power back but us'
Why is there no power in Hempstead town?I!m on Hilton Ave ? What's the probleM?
LIPA is a pain, its been a week now i still have not seen a lipa or any other companies truck.
I have created a petition to bring attention to LIPA inability. Please sign it.
http://www.change.org/petitions/lipa-be-reevaluated-for-their-performance-and-get-another-utility-company
I have created a petition to bring attention to LIPA inability. Please sign it.
http://www.change.org/petitions/lipa-be-reevaluated-for-their-performance-and-get-another-utility-company
I have created a petition to bring attention to LIPA inability. Please sign it.
http://www.change.org/petitions/lipa-be-reevaluated-for-their-performance-and-get-another-utility-company
I have created a petition to bring attention to LIPA inability. Please sign it.
http://www.change.org/petitions/lipa-be-reevaluated-for-their-performance-and-get-another-utility-company
I have created a petition to bring attention to LIPA inability. Please sign it.
http://www.change.org/petitions/lipa-be-reevaluated-for-their-performance-and-get-another-utility-company
I'm thankul that not all people going through difficult times have complaining and murmuring hearts. Just want to thank all those linesmen that are putting in long hours away from families who are also without lights and heat so other's will have. The poltiicans are not the ones that are working their words are worth nothing and only add discention to an already difficult time. Shame on them and shame on the complainers!