When Mass Effect 3 first launched, a good number of users were reporting a glitch when attempting to import their character from Mass Effect 2 that left their character with missing features, with some even being forced to remake their character’s appearance entirely.
BioWare said at the time that the developer was working on getting a fix rolled out as soon as possible, and now it seems like BioWare has the issue fully resolved internally and has bundled it in with the first post-launch Mass Effect 3 patch.
“We have fixed the issue of faces not correctly importing into Mass Effect 3. It will be included as part of the next Mass Effect 3 patch,” BioWare’s Chris Priestly said on the developer’s forums.
That being said, there’s a bit of a catch: said patch has to make it through certification with Microsoft and Sony before it goes live, meaning that the fix may still be a ways off.
“The not completely good news is that I do not yet have a confirmed date for when the patch will be available,” Priestly added. “A new patch gets heavily tested by BioWare, EA, Microsoft and Sony before it can be released to the public. We all want to be sure that it fixes the issues it is supposed to fix and doesn’t start any new issues (this is called testing or certification testing).
If a patch fails during testing, it is sent back, fixed again and retested until it passes. Then it is released to gamers. Until we know that the patch has passed certification testing, I don’t want to give even a rough idea of the date, to prevent disappointment should it need further testing.
We’ll let you know when BioWare has more to say about the upcoming fix for the face import bug.