Arthur Livingston, 39, is dead. Sure he might have been walking around for the last 3 years, working a job, breathing, eating food and performing other activities typically performed by a living person but Bank of America had him listed as deceased.
In May 2009 Bank of America started reporting their customer of 14 years as dead to the three major reporting agencies Experian, Equifax and Transnational.
Livingston wouldn’t have noticed the issue if it wasn’t for a recently failed mortgage loan application.
At the time of the discovery his credit report stated “file not scored because subject is deceased.”
On February 22, four months after he realized the mistake Bank of America finally agreed to remove the error. That’s right it took the bank four and a half months to fix a 3 year old mistake.
According to Arthur the mistake wouldn’t have been a big deal however the denial of his loan ended up costing him thousands of dollars.
Unfortunately while it’s rare these type of cases do happen, consumer attorney James B. Fisman says “It doesn’t surprise me to hear a bank would do that.
The worst part is that Bank of America didn’t treat the situation like it was a big deal.
Do you think BofA should reimburse Arthur Livingston for any expenses he incurred because of the banks obvious imcompetence?
[Image via ShutterStock.com ]
