LuLaRoe CEO Tells Retailers ‘Don’t Wrestle With The Pigs’ Over Quality Issues

Amy Schaeffer - Author

May 3 2017, Updated 8:37 a.m. ET

While there is no clothing brand that doesn’t occasionally produce defective clothing pieces, LuLaRoe, the multi-level-marketing company that has 80,000 independent retailers and has produced a popular trend in women’s clothing — buttery-soft leggings and long tunics, as well as versatile dresses that are purported to be “suitable for every body type,” is under fire for quality issues as well as scathing remarks concerning customers.

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The company, which is just 4-years-old, has had tremendous growth and has outsourced production of many of its leggings to countries like Vietnam and Indonesia. Since that time, many customers have complained that the leggings develop holes very quickly, sometimes even before being worn for the first time. The leggings, which retail at $25 per pair, are some of the pricier leggings on the market, with similar companies such as Agnes & Dora selling leggings for $22 a pair. Although LuLaRoe tells customers that the leggings must be hand-washed and never put in the dryer, some customers claim that even following those directions doesn’t help and that the leggings “rip like wet toilet tissue” the first time they try them on.


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