New Samsung Galaxy Note 7 Update Rolling Out In Canada

A new firmware update for Samsung Galaxy Note 7 is available. It is currently rolling out in Canada, specifically to Bell subscribers, encouraging them to get a refund or replace the fire-prone phablet with another smartphone.

According to GSM Arena, the latest Samsung Galaxy Note 7 update carries the firmware version N930W8VLU2APK1. Its change-log said, “This software update will include indicators to encourage customers to contact Samsung regarding replacement/return of affected device.”

A similar firmware update has already been rolling out in US, Europe, South Korea, and Australia. It is expected to arrive in other Canadian-carrier-branded Samsung Galaxy Note 7 units soon.

More than a week ago, Samsung Canada also pushed out an update putting a charging cap on Galaxy Note 7, Mobile Syrup reported. Specifically, it limits the battery charge to 60 percent. After installing the update, users should see a message which says, “Power down and stop using this Note7.”

“This Note7 is subject to a mandatory recall and is prohibited by transportation authorities for airline travel. As a recalled product, you are legally prohibited from selling or even giving away the recalled device. It is mandatory to return your Note7 device.”

“The battery may overheat posing a fire or burn risk,” it continued. “Your device is now limited to a maximum charge of 60%.”

The move to reduce the battery life to 60 percent via a firmware update definitely worked for certain Galaxy Note 7 users as it made them finally return the troubled phablet. Check out the following tweets.

RIP my Note 7, i had force to return for a refund since the update cut it 60% and the annoying pop up recall message, i'll miss you ;~;7

— Mr BN King™? (@MrBNking) November 12, 2016

I loved my Note 7 but the 60% update got me to switch to the S7 Edge. I'm using my 6p until Grace UX for the S7s is available.

— Braxton (@leviathan026) November 17, 2016

If Canada, US, and other territories are releasing firmware updates that limit battery charging capacity and provide annoying notifications to urge customers to get a refund/replacement for their Note7, New Zealand, on the other hand, is taking an extreme action to deal with the problem. Samsung, in partnership with The New Zealand Telecommunications Forum (TCF), decided to have the Note 7 blacklisted from the networks operating in the country. According to a new update from Ars Technica, Samsung Galaxy Note 7 units will be banned from the networks starting Friday, November 18.

Every tech enthusiast must have already heard about the Galaxy Note 7’s exploding battery dilemma, which led the South Korean tech enthusiasts to implement a worldwide recall and to permanently can the phablet. And to apologize for this debacle, Samsung Electronics Europe’s president and CEO, YH Eom, via the company’s official UK website, recently published an open letter addressed to all Samsung Galaxy Note 7 users.

“At Samsung, we innovate to deliver breakthrough technologies that enrich people’s lives. An important tenet of our mission is to offer best-in-class safety and quality. Recently, we fell short on this promise,” the introductory part of the letter reads, pertaining to the Galaxy Note 7 fiasco.

Eom’s letter further provided a status update regarding the identification of the root cause of the Note 7’s battery problem. “Samsung is fully committed to identifying and addressing the source of the Note7’s battery issue,” the CEO shared.

“We have already initiated investigations with independent third party experts to carefully revisit every aspect of the device, including the battery, hardware and software, and manufacturing processes. Once available, we will transparently share our findings.”

“Samsung has a long heritage of innovation and we have shown that we can and will learn from our mistakes,” Eom explained, further noting the importance of safety and promising to offer better quality products, as well as improved customer care.

“While we are always looking to innovate and create the next generation of great consumer technology, safety will remain our top priority. We will invest to better serve your needs through enhanced customer care and quality assurance.”

“On behalf of all our employees across Europe, we are truly sorry, and grateful for your ongoing support. We will listen to you, learn from this and act in a way that allows us to win back your trust,” the letter ended.

CNET reported that the letter was also printed in a full-page ad in major US newspapers, such as the Washington Post, Wall Street Journal, and the New York Times.

The Inquisitr will continue to keep you in the loop for more news and updates about the Samsung Galaxy Note 7.

[Featured Image by Drew Angerer/Getty Images]