Category: Technology Author : Duncan Riley Posted: October 1, 2008
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Who will be the first to sue Facebook over the site redesign?


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What Mark Zuckerberg giveth, he taketh away. When Facebook launched F8, its developer platform in May 2007, the announcement met with near universal praise. Facebook was the then number two player in the social networking space, and for a first among the leading players at the time, was opening its doors to third party developers. F8 spawned its own sphere of widget and application developers, complete with serious VC backing in the following months, as everyone wanted a piece of the action. Looking back, the move is credited with driving the popularity of Facebook globally, and while competitors followed with similar offerings, Facebook kept its first mover advantage, and it kept on delivering.

Fast forward to July 2008, and Facebook starts a gradual role out of a new design (today the standard on the site) that while offering some positive changes, users aren’t so thrilled about. I noted the first time I saw the new Facebook:

Third party app providers are going to be furious, as apps are now hidden under a tab labeled boxes, the last of four on any profile, although it would appear as though some apps are visible via the sidebar on each profile.

There have been some improvements since I wrote those words, for example Applications can now be accessed by a bottom navigation bar. However, the rot is starting to set in. Shifting applications and widgets away from the main screen on Facebook, and instead delivering them through sub-tabs and via menus is causing a rapid decline in use rates.

Widgets have been the hardest hit so far. Nick O’Neill on allfacebook noted Tuesday that a widget he created has seen a traffic drop of 60%, and makes the following observation:

It’s clear though that widgets have not survived the shift over and my guess is that within a matter of weeks we will see most top-performing widget applications practically disappear.

Applications do have one benefit over widgets: they have a practical use case over a widget that is often more decoration than something a user interacts with regularly. And yet, many of these applications benefited virally from the display of a front end widget or display point on Facebook profiles, a feature that is now mostly buried on a rarely visited tab. We may argue about the size of the hit applications are taking with the changes, but consider it a given that there is a traffic hit.

The widget and application space on Facebook may include amateurs, but at the top are serious companies with serious money, and they’ve woken up one morning to find that at least in part, many of their businesses are now in decline, or worst again may die, due to Facebook’s new site design.

It’s not a stretch therefore to ask: who will be the first to sue Facebook over the site redesign?

Facebook may be justified in doing as they please with the site per its own terms and conditions, but creating a buoyant marketplace of third party development, to only later cripple that marketplace, has an economic consequence. Where you find people losing money, lawyers are regularly brought into the mix.



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  • I'm pretty sure that no matter who you are, whether you're a little middle school kid or a wannabe company like Slide, you agree to the same Terms and Conditions.

    I'm also pretty sure that those Terms and Conditions state that Facebook doesn't have to do what you want, and may make decisions without you that do not necessarily benefit your "company" or "product".

    This came up once before when it was revealed that (surprise!) they were taking ideas from Platform Devs and implementing a Facebook-sponsored version. All the devs got pissed and whatever, but it ultimately didn't/doesn't matter because you're dependent on the whims of an immature and as-yet unproven company...

    And they make sure you know that when you sign on to create zombie poking pirateship "apps".

    --Kyle

    p.s. Do you add the hand-written text to the images yourself? I think they're pretty funny... and the handwriting makes it even better.
  • Developers agree to the Terms and Conditions. No one has a leg to stand on legally and go after facebook in my mind.

    If developers are upset; I understand. The reality is that facebook has made so many changes to the platform that i have jokingly said that the only constant on facebook is change. A strategic part of the redesign was to squash the "widgets" that were quickly turning facebook into myspace visually. ;)

    Once users get acclimated to the new design I suspect more robust and engaging apps will see thier traffic pick back up.

    I did a blog post a few hours back about 9 things that I love about the Facebook redesign. I did mention that app developers have some challenges ahead of them.
  • maryspecht
    Sounds like Facebook is on safe legal ground for now.

    Agreed w/ Kyle: Nice drawings.
  • Kaitlyn
    it's not just the developers who dislike the new facebook. over 2 million users are against it. I can't believe the owners of facebook haven't made an exception to change the design back, or at least have an option to choose between the new design and the old.
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