Netflix says a piece of hardware is to blame for its recent shipping outage.
The company’s head of IT operations says a “key faulty hardware component” caused its distribution system to crash two weeks ago today — and to further confound things, he says it “reported no detectable errors.” That’s what had engineers so baffled at the beginning . No details about the specifics of the hardware are being released.
Many customers didn’t receive DVDs for several days as a result of the glitch. Netflix was able to get its systems partially up fairly quickly, though, and now reports being back up to full-speed with its processing.
