A couple of days ago I wrote about Diane Campbell being turned away from the Apple store in Palo Alto when she tried to buy a brand new iPad using cash because it was against Apple’s policy to accept cash sales. It was a story that spread through the Web like wildfire with her statement of “Mr. Jobs, give a sister a break” becoming a rallying cry.
Well it would seem that Steve Jobs isn’t only answering emails these days but watching TV as well as word came after the story broke on the mainstream news that Apple was going to change its policy.
Now all of that has changed.
“About a month ago, we said we’d like you to use a credit card when you buy your iPad, and that was the best way we could think of to make sure that people only bought two per individual,” said Johnson. “And then it came to our attention that Diane [Campbell], through your story, was very interested in buying an iPad with cash, and we made a decision today to change that.”
Johnson said our story triggered a company-wide policy change. As of today, anyone can pay for an iPad with cash as long as they set up their Apple account at the store. Apple accounts are needed for the iPad anyway, so that is not putting anyone out.
Source: KGO-TV San Francisco
The really nice part of this story is that Apple sent two of it’s employees to Diane’s home and deliver her a free iPad to make up for what had happened.