A New Zealand man has filed a complaint over a missing explosion he saw in the trailer for the Tom Cruise action flick Jack Reacher.
When J. Congdon paid money to see the movie in the theater, he expected to see a sequence containing an explosion that destroyed part of a cliff. The man was severely disappointed when the scene didn’t make an appearance in the version he saw.
Because this explosive moment was nowhere to be found in Jack Reacher, Congdon filed a complaint with the Advertising Standards Authority. He believes that Paramount Pictures falsely advertised the movie since the scene in question was not in the final product.
Although the the studio delivered on the promise that Tom Cruise would appear in the feature, the exclusion of the explosion was too much for the New Zealand man to handle.
Congdon stated in his complaint that the missing scene was “the defining part of the ad that made me really want to go see the movie … aside from having Tom Cruise in it.”
Paramount issued a statement saying that trailers are usually made long before the final cut of the movie has been completed. This means that certain shots and sequences may be altered by the time the flick reaches the big screen.
The studio added, “Despite our best intentions, it is always possible that certain scenes appearing in an advertisement or trailer may not appear in the final version of a film.”
While Paramount doesn’t seem overly apologetic about the missing explosion, the man did receive a refund from the studio over the deleted scene. Congdon should keep his fingers crossed that the sequence will make it onto the home video release in some capacity.
What do you think about the New Zealand man’s complaint against Paramount Pictures and Jack Reacher? Have you ever been disappointed when a scene in a trailer doesn’t make it into the movie its advertising?