A Burger King manager faces a charge of simple assault for allegedly throwing sauce at a customer after she complained about a bunless burger.
The saucy situation reportedly occurred at a Conway, New Hampshire, fast-food outlet.
According to the police report filed by one of the responding officers, when the customer, Courtney Butler, discussed the missing bun with the manager after returning it to the counter, “he began yelling at her and threw sauce at her that landed on the back of her shirt,” the Conway Daily Sun detailed.
“It’s unclear if the sauce was still in packaging or flying freely through the air,” the Consumerist noted about the beef at Burger King.
Things always get messy when food is involved in a customer service fight: https://t.co/7YVNRCxgqR— consumerist (@consumerist) August 26, 2016
The manager, identified by multiple media outlets as Douglas Waterman, 32, told cops that the customer verbally assaulted him.
“Police say he admitted to throwing the sauce and was then arrested,” CBS affiliate WGME of Portland, Maine, recounted.
After his arrest on Monday, a judge released the manager on a $1,000 personal recognizance bond, and he is due back in court on November 29.
In case you were wondering, one of the cops on the scene described the sauce in question as orange and yellow in color.
“It can be frustrating for both customers and fast food employees alike when something about an order isn’t right, but that’s no excuse for chucking things at each other. One such tense situation is why a Burger King manager was arrested recently, after allegedly throwing sauce at an unhappy customer,” the Consumerist added.
According to the job descriptions on the Burger King website, a restaurant general manager’s responsibilities include “ensuring delivery on guest satisfaction, and ensuring desired restaurant outcomes,” while an assistant manager also helps the boss in “ensuring delivery on guest satisfaction through managing the daily operations of a single restaurant.”
No!!! You Can't Have It Your Way!!!! Burger King manager arrested for throwing sauce at customer | https://t.co/nH89GW7KqW— Adolfo Jimenez (@adolfojimenez) August 27, 2016
In a wholly unrelated Burger King encounter in June caught on surveillance video, a customer apparently dissatisfied with his Burger King milkshake hopped the counter and allegedly assaulted a female worker in her 60s at a Dallas outlet. In this extremely disturbing and violent incident, perhaps the suspect took the Burger King slogan “have it your way” and its successor “be your way” way too literally when it came to a supposedly subpar milkshake.
Elsewhere in New England this past week, a mom of two (with the kids in the car) reportedly got her fast-food restaurants mixed up when she pulled up to a Dairy Queen drive-thru in Belfast, Maine, and tried to order a McDonald’s Happy Meal for her children. Cops charged the motorist with operating under the influence, violating conditions of release, and endangering the welfare of a child.
According to the corporate website, Burger King — the original home of the Whopper — which was founded in 1954, is currently “the second largest fast food hamburger chain in the world,” serving “more than 11 million guests” across the globe each day.
As the Inquisitr previously explained, the fast-food chain rolled out a new menu item earlier this month. Burger King’s Whopperito is now available at locations nationwide after first being test-marketed in a few stores. For now, it’s only available for a limited time, but it could be permanently added to the everyday menu at a later date depending upon market response, Like the traditional Whopper sandwich, the Whopperito contains ground beef, lettuce, onion, pickles, and tomatoes. However, the bun is replaced with a flour tortilla and the condiments replaced with a tangy queso sauce.
As part of what it calls the Meatatarian Range, Burger King restaurants in New Zealand now offer a new item called the Full Meaty on a sesame seed roll. “The Full Meaty has two beef patties, a chicken patty, six bacon strips, two slices of cheese, barbecue sauce and onion,” Fox News reported. Time will tell if such “beefed-up offerings” such as the Burger King Full Meaty (as well as the Half Meaty and the Chicken Bacon Meaty) will reach the U.S.
[Photo by Elise Amendola/AP Images]