Chick-Fil-A ‘Bully’ Chastises Young Woman Working Drive Thru Window

UPDATE – Business Insider has verified that Chick-Fil-A free water customer Adam Smith has been fired from his position as the CFO and treasurer of Vante, a medical supplies manufacturer. A press release from Vante notes the actions of Smith do not reflect their company’s corporate values, which include respecting diverse opinions. The Vante press release about Adam Smith goes on to state that employees are expected to behave “in a manner commensurate with their position and in a respectful fashion that conveys these values of civility to others.” The Vante press release about the “Chick-Fil-A video concluded by stating the company hopes the “general population” does not hold Smith’s action against the medical supply manufacturer.

A man being dubbed the “Chick-Fil-A Bully” shot a cell phone video of himself waiting in line for a free water and chastising a young woman who had the misfortune of becoming an unwitting participant in a one of the day’s top watched YouTube videos. The video creator is allegedly named Adam Smith, and has now pulled the Chick-Fil-A “bullying” video, but copies quickly sprang but up online, Liberty News reports.

The Chick-Fil-A video begins as the amateur videographer waits in line for a free water, making fun of other customers in the long line, noting they must think “breakfast tastes better when it is filled with hate.” The Chick-Fil-A video commentary also notes the man’s excitement at getting his free water and sharing his opinion with the restaurant drive-thru window worker – before going to join what he hopes is a “sit in” by college students forming nearby.

The drive-thru worker, with a name tag that reads, Rachel, remains polite throughout the encounter with the man behind the cell phone camera, which was reportedly not visible. After asking if she knows why he waited in line for a free water he proceeds to tell her how horrible her company is and informs her she should not work there.


Rachel, the Chick-Fil-A drive-thru window employee calmly lets the free water customer know the restaurant “does not treat anyone differently” and offers several other kind statements which may have been her own thoughts or a response suggested by management. Rachel also notes she needs to stay neutral on the subject and does not feel her personal beliefs belong in the workplace.

Before pulling away with his free water, the Chick-Fil-A drive-thru “bully” tells the young employee he does not know how she can live with herself and work there. The Chick-Fil-A “bully” does tell Rachel she deserves better than working at the restaurant and emphatically notes several times that he is both a nice guy and heterosexual.