Elon Musk banned a “rude” blogger from purchasing a Tesla Model X, and news outlets everywhere went crazy–at least, that’s how he sees it. In a tweet sent out yesterday, Elon Musk expressed his sheer surprise that a story so dull could get so many headlines.
Must be a slow news day if denying service to a super rude customer gets this much attention— Elon Musk (@elonmusk) February 3, 2016
Whether it’s dull or not, not many CEOs would refuse products to a “rude” person, but that didn’t stop Elon Musk.
But who was the “rude” person that got denied his Tesla Model X? Market Watch reports that it was a venture capitalist named Stewart Alsop, living in Silicon Valley.
But upon closer look, Alsop has been giving Tesla grief for a long time. In fact, in September, the venture capitalist had a few choice words for Musk and Tesla because of an event he attended that seemed “sub-par.”
Elon Musk refuses to sell a Tesla to 'super rude' customer via mashable https://t.co/exLpBDcwGQ— Andrea Toribio (@dea_tabs) February 3, 2016
His blog post started out with, “It’s bad enough that your event producers couldn’t actually produce an event — the so-called Model X Launch Event. Starting a 7:00pm event at 8:50pm is simply unacceptable, particularly when the invited guests are actually your customers! But for you to stand up at 8:52pm and not even acknowledge that you have wasted your own customers’ time was insensitive and poor judgement.”
Judging by these “rude” words, it’s almost understandable why Elon Musk would want to deny this man a Tesla Model X — almost.
Tesla customer writes open letter bashing Tesla, Elon Musk says ¯_(ツ)_/¯ and cancels his Model X order. https://t.co/8uFsD1NG5k— Bryan Logan (@BWLogan) February 3, 2016
On the other hand, it’s difficult to see why Alsop is still a fan of Tesla at all, given his harsh words. Later in the post, he did a little bit to clear the air.
“I never did see the Model X. I still really want one. Its doors open like this! It’s a computer, disguised as a beautiful car, just like I want. It probably won’t matter that you screwed up this event completely. It would still be nice if you showed some class and apologized to the people who believe in this product.”
The Telegraph reports that Alsop had a few words for Elon Musk after he was initially banned from owning a new Model X.
“I heard from our phone conversation that you feel that my post, ‘Dear @ElonMusk: You should be ashamed of yourself,’ was a personal attack on you,” Alsop said. “I also hear that you are not comfortable having me own a Tesla car and have cancelled my order for a Tesla Model X.”
It’s a weird situation. On one hand, why would a customer be continuously “rude” to the owner of a company he loved? And why would a CEO personally ban a customer from purchasing a Model X?
Whether Elon Musk will lift the ban or not remains to be seen, but judging how these two are going at it, it’s safe to say that a compromise simply isn’t going to happen any time soon.
Stewart Alsop wrote about his ban, stating “I am mostly sorry not to be able to participate in the automobile revolution that Tesla started. You have innovated on user experience, battery technology, autonomous operation, and virtually every other aspect of the automobile experience today.”
Hopefully, Elon Musk can lift the ban on this “rude” man so he can get his Tesla Model X.
[Photo by Justin Sullivan/Getty Images]