Jessica Alba’s sunscreen, made by The Honest Company, has received numerous complaints. According to People Magazine, consumers have written in to say that the sunscreen does not protect from the sun, despite advertising it is SPF 30. Many claim that they have gotten sunburns while using the sun protection products, but the company is standing behind their line.
“The Honest Company is committed to providing safe and effective products, and we take all consumer feedback very seriously.
Our Sunscreen Lotion was tested, by an independent 3rd party, against the protocols prescribed by the U.S. Food & Drug Administration’s (FDA) monograph for over-the-counter sunscreen products. The results showed that our product is effective and safe for use as an 80 minute water-resistant (FDA’s highest rating), SPF 30 sunscreen lotion in accordance with FDA regulations when used as directed (Shake Well. Apply liberally and evenly 15 minutes before sun exposure. Reapply after 80 minutes of swimming or sweating, immediately after towel drying and at least every 2 hours).
The number of complaints received on our own website about our Sunscreen Lotion constitute less than one half of one percent of all units actually sold at honest.com.”
Jessica Alba’s company manufactures sunscreen spray and sunscreen lotion, both of which are currently sold out, according to The Honest Company’s website. Many people are drawn to the products that Alba’s company carries because they are said to be “all natural.” However, there have been quite a few disappointed customers.
USA Today reports several people used the “safe and eco-friendly” sunscreen products, only to end up with nasty sunburns. Some even took to social media to post photos of their “results.”
— Lindsy (@LindsyMarshall) July 26, 2015
— Brandon Atherton (@bdatherton) June 1, 2015
@Honest sunscreen doesn’t work!! And they don’t respond when you have an issue with their product! :-( pic.twitter.com/kVaBNeBBRD
— Jessica Cavender (@sassafrass_91) July 31, 2015
Jessica Alba’s sunscreen company has reached out to a few customers offering to “help,” but many are warning other consumers to simply stay away. As previously reported by the Inquisitr, the company may decide to offer refunds to those who claim to have been burned despite applying the sunscreen lotion to their bodies.
[Photo by Pascal Le Segretain / Getty Images Entertainment]