As many have found out to their detriment, Facebook is a tad touchy about people who use false names or pseudonyms on their social media accounts. Jemma Rogers, 30, set up a profile back in 2008 with the name Jemmaroid Von Laalaa, and because of this, she has recently been hit with a locked Facebook account.
The holistic therapist from London, England, used the fake name to avoid getting any unwanted friend requests from strangers and old friends. This was fine until now, when Facebook decided that Jemmaroid Von Laalaa was a false name and locked her Facebook account.
According to ITV, what Facebook did first was to send her a message last month, asking for identification to prove that the name was the real deal. Worried that she would end up with a locked Facebook account, she admits she tried photoshopping her bank cards in order to give Facebook the necessary proof that Jemmaroid Von Laalaa was, indeed, her genuine name.
— ITV News London (@itvlondon) July 12, 2015
However, Facebook wasn’t buying that, and a day later, Rogers found her account had been suspended and they had locked her out. She emailed the social media giant about the locked Facebook account, telling them what she had done and sending them her real ID, but again, the social network wasn’t having any of it and told her they couldn’t confirm her identity. They said her account was now suspended.
Rather than lose her account and all the various Facebook friends, photos, and posts she had accumulated, she says she was forced to change her name by deed poll to Jemmaroid Von Laalaa.
Rogers, or should we now say Von Laalaa, ordered new bank cards and a driving licence in order to prove her new identity. Now, despite sending over yet another ID with the original name on her account, Ms. Von Laalaa has found she still has a locked Facebook account. All they sent her was an automated message saying they are “looking into the problem.”
— Today’s WTF (@todays_wtf) July 12, 2015
She told the media that she knows she’s “been a complete moron” but that Facebook is being ridiculous. She says she has had a locked Facebook account for five weeks now and has lost “all of my photos, messages and precious memories.”
“So many people set up accounts in fake names so random people can’t add them or so they don’t have to awkwardly decline requests from people they know but don’t want to be ‘friends’ with.
“But Facebook have been over the top, they should be able to tell it’s a genuine account but just under a fake name, I can’t believe I am being punished like this.”
Meanwhile, she can’t believe she is now stuck with the invented name and still has the locked Facebook account.
“It’s hard to speak to a human being as well, all I get is computerized messages back, it’s so frustrating.”
According to the Mirror, she asked what would happen if an abuse victim wanted to have a pseudonym on Facebook so that his or her abusers couldn’t find them, adding, “Facebook have too much power and it’s actually quite scary.”
As an interesting aside, if you search for “Jemmaroid Von Laalaa” on Facebook, there are actually a couple of accounts that the Facebook spies have not yet tracked down. Seems like it’s a fairly popular pseudonym.
In a similar vein, the Inquisitr reported the story of a man who was booked to fly on vacation with Ryanair, but when his girlfriend’s father bought the tickets, he gave the incorrect name. It turned out to be cheaper for him to change his name by deed poll than it would have been to change the air tickets with the so-called cheap airline.
[Image: Facebook screenshot CC by SA 2.0 Dimitris Kalogeropoylos]