Rockstar Games servers ran into trouble almost immediately after this week’s release of the long awaited Grand Theft Auto V Heist Mode with users complaining online and company servers eventually being forced offline.
Users first started experiencing problems Tuesday after the game’s release.
The company released a statement admitting users were having problems with the GTA V Heist Mode and the GTA Online site, including the inability of users to take on new missions or create in-game crews.
“We are aware of some of the issues today with players having problems connecting to GTA Online, as well as issues with the Xbox Live service,” the developer wrote on their support page. “We are working to restore full access to GTA Online as quickly as possible.”
Xbox live users also said they had problems joining online games and buying new content, according to Design and Trend.
GTA V Heist Mode users almost immediately took to social media to voice their complaints, with Twitter users complaining to the company under the hashtag #gtadown.
Wednesday Rockstar announced it had fixed the problem, but some users continued to experience problems with the game and the status of company servers were listed as “limited.”
Rockstar servers were finally forced offline early Thursday while technicians worked to resolve the problems with the GTA Online site and fix the problem completely.
“GTA Online, Social Club, and Rockstar Cloud Services are currently down for maintenance, and are expected to return in about 3 hours,” the company’s support page reported. “Please stay tuned for updates.”
GTA V Heist, the newest addition to the GTA franchise, was finally released earlier this week after a year and a half of anticipation.
The game’s addition allows four players to join forces online to rob, raid, and pillage their way across Los Santos and Blaine County inside GTA Online. The update also allows for more vehicles and weapons.
The failure of Rockstar’s servers to keep up with demand mirrored the same issues faced by the company during the initial weeks after the launch of GTA V in 2013, as the Inquisitr reported.
The GTA franchise has been wildly popular and has even drawn the attention of the British news outlet, BBC, which plans to host a documentary series on the game’s success, according to their website.
The popularity of the GTA V Heist update led to the overload of Rockstar servers this week as players rushed to explore the new game options and developers tried to fix developing issues on the fly.
As of the time of this writing, Rockstar has announced it’s finished with its online maintenance, but some users continue to report problems.