BioWare looking into SWTOR queue issues

If you’ve been taking part in the Star Wars: The Old Republic early access period, chances are high that you noticed some pretty significant server queue times. My server, for instance, has regular queue times in excess of 40 minutes during peak hours, and queue times on other servers have gone even longer than that.

Now that Star Wars: The Old Republic is set to makes its official launch in just a few more hours, queue times are likely to get progressively worse as more and more players receive their copies of the game throughout the remainder of the month.

BioWare is, of course, aware of this, and in a statement over on the official SWTOR website, the developer says that they are looking into ways to alleviate server queue times while ideally preserving high player counts at the same time.

“As you know, there are a lot of folks who want to play the game right now and we want to make sure they have lots of people to play with. Balancing this with figuring out when to bring new servers online to help alleviate the size of the queues is part art and part science,” executive producer Jeff Hickman said in the post.

“On one hand, you do not want people to wait too long – on the other hand, you want to make sure that people have a dynamic, engaging community to play with for long after launch. Either way, we have one clear objective – to make sure folks have fun.

“While we can’t promise that there won’t ever be queues, we can promise you that we are taking this matter seriously and constantly reviewing them to make sure that they are manageable and reasonable.”

Source: BioWare