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Posts Tagged ‘ tech support ’

Fixing a Relative’s Computer: Myth vs. Reality

Fixing a Relative’s Computer: Myth vs. Reality

Post ITT if in your family, you are considered to be the one who is "good with computers."   continue
Understanding the internet: you are not entitled to your neighbor’s Wi-Fi

Understanding the internet: you are not entitled to your neighbor’s Wi-Fi

In a show of hands, who among us has not hopped on to an open network when desperate for an internet fix? Generally, the response if unsuccessful is "oh, bummer, these jerks locked their wireless." Meet Jennifer. Jennifer, ... continue
Your electronics are screwing with you: a pie chart

Your electronics are screwing with you: a pie chart

And as soon as you bring them home or terminate the call you waited an hour to be connected on, the problem returns. [GraphJam] continue
Admit it guys, women are better at troubleshooting gadget problems than you are

Admit it guys, women are better at troubleshooting gadget problems than you are

A U.K. tech and gadget help line, appropriately called Gadget Helpline, did a study of 75,000 calls to their service recently and found that there's a huge gender gap in how men and women approach problems they're ... continue
WalMart Takes On Geek Squad With New Technical Support Teams

WalMart Takes On Geek Squad With New Technical Support Teams

WalMart has announced that they will be offering technical support teams in their U.S. locations before the end of October, a move that puts them in direct competition with Best Buy's Geek Squad support teams. Under the tech ... continue
Florence Henderson starts FloH Club to give seniors tech support

Florence Henderson starts FloH Club to give seniors tech support

The mom from The Brady Bunch has a new tech support company, designed to help your grandma follow you on Twitter. Florence Henderson describes the service as "like roadside assistance for computers," conceived because until not too long ... continue
XKCD’s Tech Support Flowchart

XKCD’s Tech Support Flowchart

I'm e-mailing this to my friends, relatives and *cough* wife *cough*. I'm going to miss talking to them once every other day though. continue
FixYa Offers Free Crowdsourced Tech Support

FixYa Offers Free Crowdsourced Tech Support

As the stock market continues to tank and the word "recession" re-enters our vocabulary, a Silicon Valley startup is working to create a community of free service. FixYa aims to bring a crowdsourcing-style forum to the ... continue