Your electronics are screwing with you: a pie chart

And as soon as you bring them home or terminate the call you waited an hour to be connected on, the problem returns. [GraphJam] Related posts:Pie chart of supermarket express line demographicJust In: Screwing Around Online Makes You a ... continue

Admit it guys, women are better at troubleshooting gadget problems than you are

A U.K. tech and gadget help line, appropriately called Gadget Helpline, did a study of 75,000 calls to their service recently and found that there's a huge gender gap in how men and women approach problems they're ... continue

WalMart Takes On Geek Squad With New Technical Support Teams

WalMart has announced that they will be offering technical support teams in their U.S. locations before the end of October, a move that puts them in direct competition with Best Buy's Geek Squad support teams. Under the tech ... continue

Florence Henderson starts FloH Club to give seniors tech support

The mom from The Brady Bunch has a new tech support company, designed to help your grandma follow you on Twitter. Florence Henderson describes the service as "like roadside assistance for computers," conceived because until not too long ... continue

XKCD’s Tech Support Flowchart

I'm e-mailing this to my friends, relatives and *cough* wife *cough*. I'm going to miss talking to them once every other day though. Related posts:FixYa Offers Free Crowdsourced Tech SupportMe and You iz Friends4chan vs. Twilight, XKCD style continue

FixYa Offers Free Crowdsourced Tech Support

As the stock market continues to tank and the word "recession" re-enters our vocabulary, a Silicon Valley startup is working to create a community of free service. FixYa aims to bring a crowdsourcing-style forum to the ... continue