Posted in: BuzzWorthy

Delta Forced Paralyzed Man To Crawl Off Plane, Suit Alleges

delta forces paralyzed man to crawl

Delta is being sued by a passenger who is paralyzed, and the man alleged that a series of slip-ups resulted in the airline’s demand he crawl off a flight because equipment to otherwise allow him off the plane was unavailable.

The claims Delta made a paralyzed man crawl off a plane were detailed in a lawsuit filed by Hawaii resident D. Baraka Kanaan on July 23 in U.S. District Court in Honolulu. Kanaan is suing Delta and 20 individuals in relation to alleged incidents on two flights last year from Hawaii to Massachusetts.

One of the incidents occurred on July 26 of last year, the Houston Chronicle reports, and Kanaan says that making prior arrangements with Delta about getting on and off planes due to his physical limitations did not prevent the horrifying situation.

The paper reports:

“Several weeks before the flight, Kanaan spoke to a Delta customer service representative about needing a lift to get on the plane and an aisle chair to get to his seat, the suit states. The representative assured him that he would be accommodated, according to the complaint… After his scheduled flight was canceled because of weather, he was booked on another flight the next day. When he arrived in Nantucket, a flight attendant told him the airline did not have an aisle chair or a lift to get him off the plane to retrieve his wheelchair.”

The site says that Kanaan quotes the flight attendant as saying she didn’t know any other options aside from crawling off the plane, and added the airline was otherwise unable to help him disembark.

Amazingly, Kanaan says the situation was exactly the same on a return trip, and Chron.com adds:

“Despite assurances it would be there, the complaint states that when boarding began the needed aisle chair and lift were unavailable but a flight attendant told him they could put down a piece of cardboard so his clothes wouldn’t get dirty.”

After allegedly forcing the paralyzed man to crawl off two planes, Kanaan says he was offered 25,000 bonus miles as a concession, which he declined. He seeks “compensatory and punitive damages” in his suit.

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8 Responses to “Delta Forced Paralyzed Man To Crawl Off Plane, Suit Alleges”

  1. Paul Kornexl

    I would sue those bastarsds for all they have as well as fire the who;le lot of them!

  2. Glo Walker Conlin

    June 11 Flight Delta 5572 2:25pm from Huntsville, AL to Atlanta Arrived at Huntsville, AL airport to check in at 1:00 pm to fly back to Lafayette, LA.

    The plane arrived a few minutes late in Atlanta. June 11 Flight Delta 5602 Plane to leave at 5:15pm Atlanta time & arrive Lafayette, LA at 6:00pm. Then we were told that the plane would leave at 7:00pm. Flight finally canceled.

    Arrived Concourse D. Had to go to Concourse C. Then back to Concourse D, then back to Concourse C & then back to Concourse D. We were moved to 6 different gates, no one knew nothing. At one point we told one Delta pilot that Flight 5602 had been canceled. He did not know.

    Went to Customer Service Center. We were scheduled for Flight Delta 4947 to leave at 10:02. There were 20 plus people that became friends going from gate to gate. Around 10:00pm, while trying to find out if and when we were flying out, one Delta employee just left her station & said she had to go. Did not tell us a darn thing, and was very rude.

    Across the Concourse from her was a nice Delta man who rescheduled us for a June 12, 3:30pm flight to Lafayette, LA. in case Flight 4947 was canceled. One family of six, decided to just catch that flight & go to a hotel.

    One person flying to Lafayette was given a 7pm flight to Lafayette, but when he got to the gate, he was told that he had been on standby & there was not a seat. Customer Service had not told him that. He told them he had to be at a new job. Two passengers offered him their seats, but he told us that Delta would not let them do that. He came back to where we were sitting.

    Finally around 11:00pm, we were told that they were waiting for a plane from Ashville.

    One lady had to have a wheelchair to be able to walk a long way. After 3 times waiting for wheelchair & tipping each time, she was waiting for a wheelchair & I finally went & got one. Before I knew it I was pushing her around.

    June 12, 2013 Flight Delta 4947 finally left Atlanta at 12:25am & arrived at Lafayette airport at 12:59. I got the last seat on the plane.

  3. Cjm Miller

    crippled's and old fucks always act like they are entitled to everything.

  4. Cjm Miller

    You would think ( with every ones cell phones ) there would be video of this out there. You know someone, if they seen that, would whip out their phone and record it.