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GMail ‘Compose’ Complaints Rife After Big Changes

By Kim LaCapria
Published on: 05:33 PST, Mar 30, 2013

If you’ve got complaints about GMail’s “compose” function changes, get in line — the popular email service’s new facelift is giving users across the web pause as they struggle to ingratiate the functionality with their familiar messaging habits.

GMail compose complaints are easy to see on the web given our myriad ways of telegraphing mild dissatisfaction with one another, and as the new way is rolled out to all users, grumbling is rife.

The new GMail compose function does radically change how we GMail, as instead of the old method of a separate page to write emails, composing now pops up over the Inbox page. Not a catastrophically confusing way of doing things, but in an era where so much communication is carried out over email, jarring nonetheless.

In a blog post, Google explained that GMail compose complaints and feedback have been examined since its optional release in October, but now all users are being defaulted to the pop-up GMail compose feature.

Product manager Phil Sharp said:

“In addition to telling us what you love about the new compose experience (like how much easier it is to multitask!) you’ve also been sending us helpful suggestions for what features you’d like to see added. As a result of your input, we’re now ready to introduce the new compose experience as the default for everyone. We’re looking forward to hearing what you think!”

But on Twitter, not all the feedback is positive, given the number of GMail compose complaints logged there alone.

Users say:

Are you among those dissatisfied with the GMail compose changes, or do you feel overall it’s not a detriment to your GMail experience?

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