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Where’s My Refund? Tax Return Delays Plague H&R Block Customers After Form Error

where's my refund 4883C

The Where’s My Refund app on the IRS’ official web page is supposed to give taxpayers an idea of when to expect their tax refund, but significant delays this tax season (particularly for H&R Block customers) have been a blight on many already-strapped Americans waiting eagerly for their funds to arrive.

Most users can get a straight answer using Where’s My Refund, but many are finding a tax return delay with little or no information on how long the IRS will hold their anticipated tax refund. And now an H&R Block software glitch has caused more than half a million Americans another lengthy delay in refund processing, one that is more likely if you filed earlier than February 22.

Earlier on The Inquisitr, we covered the 4883C letter and subsequent lengthy delay in tax refund for many taxpayers. Another issue that is causing a delay in refund in 2013 is due to the H&R Block software, and a glitch that prevented forms from being filled out correctly.

MarketWatch covered the IRS refund delay plaguing hundreds of thousands of Americans, to whom the Where’s My Refund app has been no help. The finance site explains that H&R Block “confirmed that its software failed to fill out a mandatory field on Form 8863, which is used to claim educational credits,” and that the “IRS would not say what percentage of the roughly 600,000 faulty returns came from H&R Block.

The site also notes that H&R Block t”received thousands of complaints on its Facebook page and on Twitter,” and that an “Internet search did not yield similar complaints against other tax preparers.”


Like the issue that sparked the 4883C letter, the glitch causing the H&R Block related delay is affecting about 10 percent of users who filled out Form 8863, which pertains to educational credits. Both the IRS and H&R Block are vague about how long a tax refund delay in 2013 will be, but it seems that “at least six weeks” is the standard waiting time cited for taxpayers affected.

Are you one of the many Americans affected by an IRS tax refund delay in 2013?

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23 Responses to “Where’s My Refund? Tax Return Delays Plague H&R Block Customers After Form Error”

  1. Christle Holsey

    Yes! This has been a horrible experience when you expect to receive a certain amount and you don't within 21 days. Then you start to have anxiety about being audited and no one can give you answers! I guarantee that majority of the people won't be going back to H&R Block again.

  2. Pamela Cruz Reclosado

    YES!! I am so upset and frustrated.. When I called the IRS, they were rude and didn't explain anything that was happening. They couldn't tell me how long before I would see my refund and that I couldn't even use the where's my refund appt because it won't work. What's sad is that computer glitch or not, if you owed them there would be no excuses.. H&R block is horrible as well, I received not one message or email to tell me this had happened. I am so disappointed in both systems, very horrible!!

  3. Ashleigh Coulson

    I have been waiting for my refund for more then 30 days now so again I called the IRS today, the information he told me was they started processing the 8863 tax payers on Monday so we should start seeing a deposit date on the WMR. I have called them every other day since Feb 14th! I think H&R Block should refund our money, they made a promise to us and it is technically their fault for dropping the wrong forms! Hope this info helps someone, I know I am constantly looking for answers and updates.

  4. Will Ennis

    Oh yes. I filed mine a few days before feb 1. I still haven't got mine and I was told I may not get mine till mid-late april

  5. Amanda Quinn

    I filed 2/1, it wasn't accepted til 2/15, and still waiting. Called the irs multiple times and all they say is " we don't know". I hope h and r block go out of business. I mean, this is all they do- taxes. And they can't do the one and only thing they are paid, way too much, to do. Awesome!!!!!

  6. Molly Chiochon Quintana

    Yes, and I have called a few times and each person has given me different answers!! They said don't expect anything for 4-6 weeks!!! I never use h&r block and did this year! It won't happen again!!!

  7. Denise Carter McDonald

    I have been waiting for my tax refund since Feb 14. I was told all of the garbage of 21 days, only to call on the 21st day after the date accepted to be told there was a problem with my return. I wasn't given any information until 4 days later March 11th, that the IRS and H&R Block had issues with the form 8863. Like thanks a lot, and why didn't you guys state this a long time ago? You could have caught the error way before March 9th and tried to get the issue resolved sooner, seeing that my return was pulled on Feb 19th for review. I just hate the fact that I called the IRS and they acted as though nothing was wrong and that everything was going according to schedule for 2 whole weeks only to drop the bomb with the real issue. Like thanks for wasting my damn time. Good thing I was not in need of it drastically or I would've been screwed. Just hurry up with my damn money.

  8. Shaantel Kaimommy Brown

    I know I wont go to H and R Block anymore after this year! i wonder can you refile somewhere. Plus they keep shooting lies about when i should expect my money and keep blaming the IRS. I have classmates who filed at other places with education credit and got their money on time!

  9. Lynette Ford McNees

    I am so frustrated by now, all I can say to H&R Block & the IRS is…..PLEASE HELP US!
    It is unreal the lack of response by both the IRS and H&R….if we all who are affected by this owed the IRS or H&R Block money you better believe something would be getting down a lot quicker!

  10. Joyce Stewart

    Nobody seems to even care about the financial pressure some of us are under having expected this money. I didn't use H&R, I used Turbo Tax and I am in the same boat as everyone on here. Filed 2/15 and as of 4/2 nothing!

  11. Christine Nellum Glass

    I filed since Jan. 26th and I got an emailed saying it was accepted by the IRS Feb. 1st still no money and I been told soooo many different stories now I called last week they told me 6-9 weeks from Feb.11th.. So tied of this crap.. Then the IRS reps getting upset saying I'm calling too much HUH!!!! WHAT!!!

  12. Christine Nellum Glass

    I was also told that H&R Block didn't file the correct papers for the New Home Buyers loan I got back in 2010 so it's causing a delay n now it's fixed n I should have my refund by April 15th ugh!!!

  13. Sara Tackett

    Filed 2/4 …still no update in status….this is ridiculous

  14. Shelley Hillary Gleason

    you still haven't got your refund????? can you call the IRS or H and R blocok

  15. Alicia Herzing

    YES! WTF! I was told that my refund would be slightly delayed because we had a pretty complicated return but this is BS and the fact that I can't get any more information than " it's being processed!" It cost me a fortune just for them to file for me!

  16. Anonymous

    Here it is April I filed 4th of Feb and then received a letter stating I need to call so I did the 4th of March when I call now they say by the 10th of June! Wtf?

  17. Kathryn Williams

    I'm still waiting on my refund….I filed before Feb 14! I used turbo tax…

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