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Where’s My Refund? 4883C Letter Causes Widespread Delays, Frustration For Taxpayers

where's my refund 4883C

The IRS’ “Where’s My Refund” site is currently under siege by taxpayers, all of whom eagerly await a rebate of a portion of taxes paid throughout the year due to an arcane series of loopholes, credits and adjustments — but as many as one of every ten is facing an unexpected and lengthy delay after receiving a 4883C letter.

If you’re checking the IRS “Where’s My Refund” page or using the iPhone and Android IRS2Go app (least fun game ever), but are in receipt of the vague 4883C letter, internet tales of woe abound for the unlucky recipients.

Like much involving the Internal Revenue Service, Joe Taxpayer is in the dark about the implications of a 4883C letter (though everyone loves a letter from the IRS), and “Where’s My Refund” seems to be shedding no light on what to expect when you get it — or, more to the point, when you will get your tax refund if you’ve gotten a 4883C letter from the IRS.

IRS reps were unable to shed much light on what triggers a 4883C letter, whether it is random or specific to your submitted tax documents, advising those in receipt to call a tax advocate for more information. And the popular “Where’s My Refund” site — often inundated by taxpayers in general — as well as the IRS2Go app simply informs letter recipients their refunds are “processing.”

One of the bits of information not on the “Where’s My Refund” site but continually mentioned by internet users who got the 4883C letter is that it may relate to a flag for identity theft — but little else is known precisely how to avoid what appears to be a quite lengthy delay.

tax refund app

One site specializing in IRS tax refund “grapevine” info describes the 4883C letter as essentially saying “[w]e will not be able to process your tax return until we hear from you.” This is an important aspect of the 4883C tax return delay, one that “Where’s My Refund” won’t tell you — your refund will be frozen wherever it is until you pick up the phone and call the IRS.

And when you do? Users internet-wide report lengthy hold times as well as occasionally hostile agents and what some have perceived as an interrogation-like experience:

“I received a letter on 2/2 that I would be under review. Then received 4883c on the 18th. I called on the 19th and sat on hold for an hour and 45 minutes, that definitely tried my patience. When the agent finally came on the phone, he was very courteous and asked me questions like, who did I claim on my return this year and who did I claim last year. What was my address on my claim this year and last year… tried to trip me up a couple times. It seemed that he was basically just trying to verify my identity. After these questions he said that was all he needed and everything else looked good. He said to please allow 2-4 weeks for them to finish processing my return but it may be faster than that. I’m still processing as of today.”

Others claim IRS reps are explaining that while “Where’s My Refund” is no help, 4883C recipients should only be waiting an extra 21 days from their original projected return date.

“Ok everyone I just got off the phone with this extremely nice woman from the IRS. She said that she don’t know what everyone else is telling people but the truth of the matter is that it only take 21 days from the time you clear up your 4883c letter to receive your DD. I told her about the things we’ve been getting to and she said that stuff is CRAP. She was really nice sounded like she was from the Brooklyn. I just wanted to let everyone know. I know how upset some of you are as was I. I didn’t want to leave any of you hanging, and I won’t the minute I hear anything else I will definetly post.”

If you checked “Where’s My Refund” but then received a 4883C letter, are you still waiting for your tax refund?

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33 Responses to “Where’s My Refund? 4883C Letter Causes Widespread Delays, Frustration For Taxpayers”

  1. Crystal Kaley Gasser

    what about the form 8863 education credit errors. So how many problems are hr block actually experiencing because there are thousands of students who are waiting 30 days to 4 months for their returns because hr block did not update their software before they sent in early filers.

  2. Pritina Irvin

    Crystal kaley gasser, I'm in the same boat. And the IRS Reps are not the nicest….I've been " processing" for 3 wks now.

  3. Daphne Brown

    3 weeks is nothin. I received this 4883 c letter and have been "processing" since 2-1. It's now a totally different month and I am still processing.

  4. Trina Veronica

    I filed my taxes at the end of January and received an IRS accepted my return email about 24 hours later. Every time I checked the website it stated "processing" I just received this 4883C form in the mail today and as of right now have been on hold for 2 hours and 18 minutes after calling this 800 number in the letter. I was also put back into the cue at the 2 hour mark which of course put me in the back of the line. This is ridiculous.

  5. Stacey Shoemaker

    I got a 4883C and did what it said, I was at work and only had a few minutes, fortunately I go to talk to someone within a few minutes, but unfortunately I didn't have my 2011 return with me so the guy said there was nothing he could do, got home that night, found a return from 2010 and 2008 but couldn't find 2011… everyday for the past 7 seven business days I have been calling that number back and waiting, and waiting, and waiting and then the connection goes dead, how am I supposed to solve this if they don't answer their phones?

  6. Stacey Shoemaker

    i also tried the 800-829-1040 number and sat on hold for over an hour until it disconnected,WTF?

  7. James Hampsten

    got a 4883c letter in the mail today… on hold for 1 hour 50 minutes and counting…. this person better be nice or else he/she will get the rude James, which is NOT a good thing for them.

  8. James Hampsten

    and when I FINALLY got someone I got the rudest person in the world who must have pushed the wrong button on his computer making the wrong answer happen… on the phone again hoping to get someone…. VERY livid right now

  9. Ram Alcorn

    after trying three days, finally got the phone answered after a 2 hour wait (the same wait music is a form of torture). Got asked a lot of questions and FAILED identification. Basically because I could not remember my 2011 return. Nice person asked me to fill out the contact info and they would be calling me. I asked if I could go somewhere to identify myself and they said no. I got a little upset, I asked why they could not identify me now and why it would again be possible over the phone later? The person said that they have limited information and that the person calling back would have more. They added that this was a taxpayer protection measure. So I am being protected from myself and the government is keeping my money for a while longer…tune in whenever they decide to get in touch with me, no idea when that could possibly take place. Kafka was having coffee with Ionesco, when suddenly….

  10. Trina Veronica

    I was on hold for a total of 4 hours when the line finally disconnected when I first called. I decided to try tonight and have been on hold for 1 hour now. This is ridiculous.

  11. Jeannie Buck

    I called the IRS today and I was told that mine is under review and that I have to wait for a letter. Can someone please tell me the number on this letter so I can just call and get this bs over with? Thanks and I'm sorry we all have to go through this.

  12. James Hampsten

    I had the same thing…. Honestly I've given up on it… maybe next year the IRS won't be asshats…..

  13. Kim LaCapria

    Sorry you are going through that. The number appears to be 1-800-830-5084, and across the web it seems that people who called earlier in the day got far shorter wait times than afternoon callers, who reported hours-long waits. Good luck! What a bummer.

  14. Brian Blueskye

    I've been waiting for 5 weeks. The rep was rude to me and kept putting me on hold after every question she asked. I waited an hour to get through and the phone call itself took another hour when I was connected. The rep then told me 2-4 weeks and it's been 5 weeks with no change. This is frustrating because there's no one to call to resolve the issue, the people at TurboTax and HR Block can't intervene on the behalf of us and are just as in the dark as we are and will unfortunately be expected to refund people some of the fees they have to charge, and the IRS this year is really quite messed up. I'm sure the attitude comes from the reps who have to take these calls several times per day.

  15. Jeannie Buck

    Ok I have another question if someone can help me. I just got done verifying myself to the irs.. They said 4 to 6 weeks until I will recieve my money. Meanwhile I chose direct deposit because I was told it would be faster. Is it really going to be 4 to 6 weeks?

  16. Dennis Gilbert

    I an still waiting fileed feb2 verified feb28. No ddf and the only answer I get from website or reps is 4-6 week wait. But efile is supposedly 21 day wait so why would it be 4-6 weeks? Anyone wanting to vent or share frustration or good news tips etc.join 4883c irs letter club on fb.

  17. Tara Pruess

    I don't know what happened with mine.. Honestly, I answered some questions, and I was told I had to fax the paper with my number on it.. Frustrating; I guess we'll see what happens from there. How can it be identity theft when I've been at the same address (filed taxes here too) for years? Whatever; I think it's a ploy.. Hopefully they call me.

  18. Stacey Shoemaker

    I finally got through! I had to get up an hour early and call in at 7:00am but I finally got through to a person who asked me a number of questions and then I was "verified" and now I have the pleasure of waiting a month or 2 for the money they overcharged me in the first place!

    don't you just love the government, aren't they just soooo good to you?

  19. Roger Widga

    I received this 4883C letterc & after being on hold for an hour the rep on the phone was simply rude only to have me verify my info she tells me the letter is to be faxed to the irs for them to contact me…I just did that..good grief..when I asked why she was even ruder ..this woman washard to understand. She clearly wsdnt an American & I also sm hard of hearing do I asked her to repeat some questions. .this probably made her think I wasnt who i said I was nonetheless to tell me they will contact me within 45 dsys is crap. .

  20. Ram Alcorn

    Hey, at least you're verified. I hope to get my refund some time in the fall at this rate…

  21. Jackie White

    Filed feb 25,got letter march 18,identified march 19,told 4-6 weeks for refund…still waiting with no update…wtf.

  22. Anonymous

    Well…my taxes were accepted on Jan. 28th. Received the letter on Feb. 19th, finally talked with someone in the Protection Dept. on Feb. 20th. I was told at that time all was good and my taxes were being referred on to the accounting dept. My wait should be 4 – 6 weeks. On the 6th week I called and was told that I was misinformed and that I should have been told 6 – 8 week wait time. I call on the 8th week and was told that my taxes were processed on April 8th and were in the adjustment process. I was told that it could take up to 2 – 4 weeks. I called on the 4th week and once again was told that I was misinformed and I should have been told 4-6 week wait time for adjustments. I called on the 6th week and was told that there should be no reason why my refund should not be processed, but that there was some code on it that was not allowing it to be released. She then told me that she had to do a referral to the accounting department because there was no way for her to release the funds because of the code. This was on May 12th, she told me that it could be another 30 days until I hear anything. This is ridiculous, and there is not anything we as taxpayers can do about it but wait….we are at their mercy.

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