Well, that was quick. In response to all of the controversy surrounding the Steam launch of The War Z, Valve said on the forums yesterday that it would look into the situation – and look into it they have.
Earlier today, Valve removed The War Z from Steam after customers alleged that Hammerpoint Interactive, the game’s developer, lied about what features are currently in the game on the Steam store listing.
One point of contention among gamers was a bullet point that claimed The War Z had “multiple” areas with sizes ranging from 100 to 400 square km. In reality, the game only currently has one map that is no larger than 72 km. Sadly, that’s just the tip of the iceberg.
“From time to time a mistake can be made, and one was made by prematurely issuing a copy of War Z for sale via Steam,” Doug Lombardi, vice president of marketing at Valve, said in a statement to Polygon.
“We apologize for this and have temporary removed the sale offering of the title until we have time to work with the developer and have confidence in a new build. Those who purchase the game and wish to continue playing it via Steam may do so.”
The game is still playable if you’ve already bought it, but if you don’t want to keep it – and who could blame you – Valve is offering a refund.
“Those who purchased the title via Steam and are unhappy with what they received may seek a refund by creating a ticket at our support site here.”