7-Inch Tablet Report Exposes Consumer Issues With Major Brands [FixYa Study]
The tablet market continues to cannibalize PC sales. However, despite the markets successes, some minor and major problems are still being discovered and reported en masse. Those complaints have been collected and analyzed by Q&A destination FixYa. From multitasking issues on the Nook HD and Kindle Fire HD to software upgrades for the Google Nexus 7, the company found various issues that have hindered user experience.
The FixYa tablet report specifically focuses on small-end tablets, namely the iPad Mini, Kindle Fire HD, Nexus 7, and the Nook HD. The company reached its conclusions based on thousands of troubleshooting requests posted on the Q&A website.
The report is far reaching with data collection from more than 30 million users and 8 million product problems.
FixYa is best known for tearing apart major components to showcase their build factor. Millions of users rely on FixYa tear downs to determine the quality of products they are considering for purchase.
So how did Apple compare after making its first jump into the 7-inch tablet market? Here are some of the major trends found via the FixYa 7-inch tablet report:
While Apple broke all the rules with their original iPad, users have been unenthusiastic with the lack of innovation with the iPad Mini – essentially being a smaller, more portable iPad 2. The screen quality and smaller aspect ratio (4:3 as opposed to 16:9, essentially full screen compared to widescreen) makes the iPad Mini a poor choice for watching your favorite movies and TV shows.
Although users have been ecstatic about the low price, storage space, and incredibly high screen quality of the Kindle Fire HD, the slow pace of new apps, along with the programmed advertisements on the lock screen, have come to be a nuisance.
The Nexus 7, after winning T3 Magazine’s “Gadget of the Year,” took a few some major steps backwards after the cumbersome Android 4.2 update was released, causing laggy response and load times, multitasking issues, random reboots, and a inferior typing experience.
With an excellent price and arguably the best screen on the market, the Nook HD has had troubling transitioning to a true tablet, being riddled with touchscreen and multitasking issues.
FixYa found the following “top 5 issues” for each tablet:
Top 5 iPad Mini Issues:
4:3 Aspect Ratio (25%) - Easily Scratched Back Plate (20%) - Screen Quality (20%) - Storage Space (20%) – Other (15%)
Top 5 Kindle Fire HD Issues:
Ads on Locks Screen (30%) - Slow Multitasking (25%) - Typing Difficulty (15%) - Apps Slow to Release (15%) - Other (15%)
Top 5 Nexus 7 Issues:
System Update Issues (30%) - Screen Issues (30%) - Storage Space (20%) - Microphone Quality (10%) - Other (10%)
Top 5 Nook HD Issues:
Poor Touchscreen Response (30%) - Poor Multitasking (20%) - Slow Overall Performance (20%) - Speaker Quality (20%) - Other (10%).
Most of the list issues are well known; however, this is the first report to compare those issues based on users percentages.
You can read the full report at http://blog.fixya.com.