Microsoft Windows Phone 8 devices have only been on the market for a few weeks, yet customers are flooding the Microsoft support forums to complain about widespread issues with the devices.
According to customers, the technical problems include reboots and poor battery life. Customers have flocked to the company’s support forums and other communities to voice concern.
The problem is widespread enough that each complaint has garnered hundred of responses from other frustrated users who are having the same issues.
The random reboot issue has so far affected HTC Windows Phone 8X and Nokia Lumia 920 smartphones. The Lumia 920 has also been plagued by screen freezes and mediocre battery life.
Several Nokia Lumia 920 buyers have attempted to wipe their devices and then reboot, a method that has led to their smartphones becoming stuck at the Nokia splash screen.
A Microsoft spokesperson tells ZDNet that company engineers are “investigating reports of these incidents.”
Major setbacks for the Microsoft Phone 8 platform couldn’t come at a worse time for Microsoft. The company is still struggling to gain market share against Apple iOS and Google Android smartphones, both of which make up nearly 90 percent of current smartphone sales.
While Windows 8 OS sales have been slower than analysts would like, Windows Phone 8 devices have at least made some inroads in their attempt to grab a piece of the smartphone market that Microsoft use to be ultra-competitive in.
Do you think the Windows Phone 8 OS has a chance at grabbing market share or will Microsoft continue to linger in the smartphone background.