The Samsung Galaxy Note 7 recall has been a brand-damaging event for Samsung. On Sunday morning, the New York Times wrote an article about the recall impact.
“For South Koreans, the company’s progression from an assembler of clunky transistor radio sets to the world’s leading producer of flat-panel television sets, computer chips and smartphones is a source of national pride. Last year, Samsung accounted for 20 percent of South Korea’s $527 billion in exports.”
The article explained how much the pride has been dented since Samsung recalled Note 7 devices (twice) and decided not to produce any more Note 7 phablets. However, as the article explains, some think the situation was overblown by the American media, who aren’t as favorable with Samsung as they are with Apple.
Despite the recall, BGR reports that there are over a million people still using the potentially explosive Note 7. Columnist Zach Epstein points out that the Note 7 has harmed people and has caused hundreds of thousands of dollars in damage. Samsung has sent Note 7 users several warnings that they should power down the device and immediately return it to local retailer, yet many people refuse to turn in their headsets.
Some of the commenters after the article point out that the Note 7 is actually so good that people are practically risking their safety for it.
“That people are not abandoning the Note 7 speaks volumes about the excitement and dedication to that device. Note 7 was in a class by itself, light years better than anything from Apple. Too bad the battery was problematic,” says commenter Eric_SB.
“I guess it’s clear that Samsung just made a phone that’s so far ahead people are willing to risk their safety then downgrade to another android device or Apple offering,” says Jean Robert Marc.
One company who certainly isn’t pouring tears over Samsung’s woes is Apple, who has been selling a lot of iPhone 7 and 7 Plus units despite both not being huge upgrades. Fortune has the news.
“The iPhone 7 and iPhone 7 Plus combined accounted for 43% of total iPhone sales in the U.S. last quarter, despite only being available for two weeks during the period, Consumer Intelligence Research Partners (CIRP) said on Thursday.”
The article adds that many thought the lack of a headphone jack would cause poor sales for the iPhone 7, but that just hasn’t happened. Perhaps the iPhone 7 wouldn’t have sold that well if people still had the option of buying the Galaxy Note 7.
PC Magazine is just one of many sources that talks about how the the Note 7’s demise is adding to Apple’s fire. The article talks mostly about how Samsung tried to obey the “thin before everything” mantra, and instead, got burned. Columnist Sascha Segan notes that it’s just too difficult to fit a battery cell with the capacity Samsung sought into the space Samsung provided for it. Samsung and Apple kept chasing each other in order to make the thinnest smartphone, and it ended up that Samsung lost the battle in a way that is extremely damaging.
However, another phone that will certainly benefit from the demise of the Note 7 is the new Google Pixel. CNET says the Pixel is pure Android at its absolute best.
“If you’re wary of Samsung or looking for a worthy iPhone alternative, the Google Pixel is the high-end Android phone to get.”
The review adds that the Google Pixel has a great camera that takes great pictures in low light. CNET also likes the design and the fact that Google Assistant has a human approach when answering your voice. They don’t like the fact that the Pixel is dim when in direct sunlight and that the phone is very expensive when compared to others.
Did you trade your Galaxy Note 7 in? If so, did you get an iPhone or another device? Let us know your thoughts in the comments section.
[Featured Image by Daryl Deino]