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Why we’re giving JS-Kit’s Echo a shot


js-kit-echo

As of a few hours ago, comments here on The Inquisitr are powered by JS-Kit’s new Echo commenting and social aggregation service.

It’s not without a little bit of irony that after criticizing JS-Kit last year that they’re now supplying our comment platform. JS-Kit this time last year was a company that tended to lash out at competitors, something I still believe was unbecoming of a company that at its core is a community player in the social media scene. 12 months though is a long time, and JS-Kit has changed its tune and instead relies on innovation and selling itself to the market without attacking others in the space today.

Why change?

We’ve been mostly happy users of Disqus since very early on in The Inquisitr’s history. It was, and still is a good platform for comments. However there has been issues, particularly relating to spam. For weeks now I’ve had to spend time every morning deleting spam, blocking and marking it as I go, but it still got through. Spam is an issue on any site, but unfortunately Disqus has been doing a sub-standard job in picking it up. It wasn’t an issue with just The Inquisitr; other Disqus users I’ve spoken to confirmed that spam on Disqus is getting out of hand.

We looked at reverting back to native WordPress comments, however I’m still fond of the idea behind Disqus, IntenseDebate and JS-Kit: centralized comments, multiple comment options, and social service aggregation. Then JS-Kit’s Echo came along.

Echo offers a range of advantages over the competition, in particular live updating (good ol’ “Real Time Web”), additional aggregation options, and more depth in supported services. It’s an appealing package, and there’s only one way to test it, and that’s by using it.

So far, so good. We need to tweak the appearance on the page, but notably JS-Kit has placed spam missed by Disqus into moderation, and that’s got to be a good sign.

My thanks to Daniel Ha at Disqus for his previous assistance. Disqus still has a lot of potential, but I can’t help but think that Disqus is going through some growing pains at the moment. Competition is always good, and I hope Disqus get through the issues and go on to bigger and better things.

My thanks also to Chris Saad and Alex Peshkov at JS-Kit for setting Echo up for us.











Comments


15 Archived Responses to “ Why we’re giving JS-Kit’s Echo a shot ”

  1. Chris Saad
    Aug 4, 2009

    Thanks for giving us a chance to serve your social networking needs Duncan – we hope to continue to earn the opportunity every day!

  2. Great to her. Please turn on photo uploading.

  3. Steven Hodson
    Aug 4, 2009

    I’ll be watching this experiment as well Duncan as I’m seriously thinking of switching out of Disqus even it means going back to the stock WP comments

  4. Duncan Riley
    Aug 4, 2009

    Maybe on photo uploading. Let me think about it, my concern is obviously moderation based

  5. how much did it cost you Duncan?

  6. Duncan Riley
    Aug 4, 2009

    Not a cent so far. They do have some paid levels, we’ll think about that in the coming weeks.

  7. Chris Saad
    Aug 4, 2009

    And Youtube Videos! :)

  8. I am interested about this as well, looks cool

  9. Daniel Ha
    Aug 5, 2009

    Hey Duncan, appreciate the kind sign-off words. :) You make a fair point about spam — as Disqus’ reach grew, so did its attractiveness for the nastier citizens of the web. Not making any excuses, of course, and we’re well aware of what we need to do to address it.

    You’ve been a great supporter of Disqus and we’ve grown with your help. We’ll do our best to win you back. :)

  10. Bryce Roney
    Aug 5, 2009

    Is there going to be a free level, or only paid?

  11. Sidharth Dassani
    Aug 5, 2009

    This looks good. Disqus now needs to pull up its socks.

  12. Steven Hodson
    Aug 5, 2009

    at what point would Echo be available for everyone? I’ve been a long time Disqus support (even got the t-shirt :) ) but you finally have me intrigued and as Duncan mention your outreach to bloggers has improved from the past.

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