Chili’s Server Fired After Facebook Tipping Rant Threatens Food Adulteration
A Chili’s server is currently looking for a new place to zing popperz and ritas of all descriptions after an angry Facebook rant she posted against a very poor tipper caught the attention of Reddit, 4Chan and then subsequently, the upper echelons of Chili’s management.
Facebook firings are not entirely uncommon nowadays as social media has kind of emerged as a megaphone cum nanny in the lives of many users — but the Chili’s server’s transgression was also unique in its clear-cut firing grounds territory.
The Chili’s server hasn’t been publicly identified, and the Reddit thread in which the drama unfolded is incomplete due to removed posts referencing her identity. On Facebook, the Chili’s server — who has been employed with the chain since 2009 — originally fumed:
“Next time you tip me $5 on a $138 bill, don’t even bother coming in cause I’ll spit in your food and then in your [misspelled expletive] face you cheap bastards!!!!!!!!!”
(Image below, but a full image recap of a supposed chain of internet outrage events [including a strongly worded letter from "Dr. Jimmy Rustles"] can be found on Imgur.)
Earlier this week, the Daily Dot spoke to higher-ups at Chili’s, who confirmed the server’s firing and stressed that food quality was a priority for the chain:
“A representative for Chili’s told the Daily Dot on Wednesday that a young woman was indeed let go by the company for “violating social media guidelines,” but her post was not brought to the company’s attention by ‘Dr. Rustles’s’ complaint form.
“The representative refused to comment on which social media guidelines the server may have violated or how, exactly, the company learned about the Facebook post. Instead, the representative repeatedly insisted that ‘the quality of food we serve is of utmost importance.’”
Aside from losing her job due to injudicious Facebook comments, the Chili’s server also says she has been inundated by fake friend requests from random users of Reddit and 4Chan.
Tags : 4chan, chili's, chili's facebook, chili's server fired, chili's server fired over facebook, facebook controversy, facebook firings, reddit, tipping
Posted: June 22, 2012
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Jun 22, 2012
I have waitressed before. I was thankful for every tip that I got whether it was high or low. No matter the reason for a low tip, YOU DO NOT GO ON FACE BOOK AND THREATEN TO SPIT IN A CUSTOMERS FOOD. They do pay your wages. Without the customers you do not have a job. I am a firm believer in tipping. Great service = excellent tip. Poor service = poor tip. Maybe you should think back and try to come up with what you did that was wrong.
Jun 22, 2012
Sorry, but this is the entitlement thought process of this generation. Tipping should not be required OR expected. If you want a better paying job, go get one. If you cant, go get educated. I know our society has been taught that tipping is required because they don't make enough money, but honestly, most of us don't make enough money either and we go get another job. quit your bitchin and bring me some coffee…
Jun 22, 2012
I also have been a server and know that no matter how great the service is some people are just cheap when it comes to tips because for some strange reason they think servers are making a good wage so therefore they shouldn't have to tip them or tip them more than 10% but this party didn't even leave 10%. It isn't always bad serve but cheap diners.
Jun 22, 2012
The fact that she got a tip at all is at the customers descretion…In the service business, you are always taught "the customer is always right"…One could say "she was having a bad day", but this is NO reason to act so unprofessionally in her workplace! Also, she had NO idea what kind of financial situation the customers were in, whether they knew the "proper amount" to tip or whether they considered HER service even worthy of a tip! With the way that she responded to her tip, it REALLY makes one wonder about how her service was..
Jun 22, 2012
My first thought was "Maybe you only provided $5 worth of service"….considering the attitude displayed in the posting, that may well have been the issue. Or, could simply be an example of the entitlement mentality at work–perhaps the waitress figured she deserved a huge tip just for showing up? A 15% tip on $138. is roughly $20–and don't start whining about a 20% tip–that's standard in a fine dining establishment, NOT Chili's. Patrons have few avenues to display their anger at poor service–no tip or undertipping is one way to do it. Find another way to make a living.
Jun 22, 2012
ok… so she was being kind of immature and bratty but I do believe that a lot of people use facebook to rant about the things in life that are bothering, irritating, or just plain making them angry. Often people say that they would do things they really wouldn't out of anger or frustration. She could have been having a really bad day and that was the straw that broke the camel's back so that is what stuck out and what she posted about. Notice, they did not say she actually spit in the customer's food/face. She only threatened to…. on her facebook (NOT TO THE CUSTOMER).
Jun 22, 2012
Some people tip some don't it is part of the job. If you can't handle that part, maybe it is time to find work someplace else or in another line of employment.
Jun 22, 2012
T.I.P. means "to insure proficiency." She was obviously not. Her arrogance is evident. She has no business being in the "service" industry.
Jun 22, 2012
wow… that was bitchy… lol maybe she was a bitch to them? if a waiter is rude or has an attitude with me i wont tip them at all.. they gotta be careful lol..
Jun 22, 2012
If you have enough money to blow almost $140 at Chili's, you have enough money to leave more than a $5 tip IF the server did his/her job to the best of their ability. The financial situation is irrelevant in this case. If you are too poor to leave a decent tip, you don't go to sub-par restaurants and spend $140 when there are more important things that money can go to. Like not spending $140 in one night at a restaurant when you can buy at least 2 weeks worth of food with that money. Servers get paid trash and often depend on the tips of their customers to make a living. I leave terrible servers little to nothing in tips, but when I get a decent server, you damn well bet I'll be leaving a decent tip. It takes a lot of patience to put up with customers for ~$3/hr, especially when you go in to the job not knowing how much you're actually going to walk away with at the end of the day REGARDLESS of the shit you have to put up with.
Jun 22, 2012
It could also be that she is just a hateful woman, and at $5 she may have been overcompensated.
Jun 22, 2012
Because jobs are a dime a dozen in this economy and everyone has the liberty of picking and choosing where they want to work. "Find another way to make a living" is not as easy as it sounds.
Jun 22, 2012
Oh yes, I am well aware of that, definitely. I have met my fair share of terrible servers. What gets me, though, is the people automatically assuming she did a terrible job at serving. I have only met terrible servers a few times in my life. I have met -far- more amazing servers who get shit tips because people are ignorant and/or don't know how little they are paid, or care.
Jun 22, 2012
Very true. Then here's a thought for said waitress: You want good tips, give good service–and understand there will ALWAYS be crappy tippers. You want to keep your job in a poor economy, understand that NO employer is going to keep an employee that is threatening their customers and is stupid enough to post it online. If you have a service type job, you will get out of it just what you put in to it.
Jun 22, 2012
First off, if you had ever worked in customer service, especially food service, the saying goes "the customer is always right…even when they are wrong" And how do you know she made the post at work? It could have been after she got home or on her break. I had worked in food service for over 10 years and servers don't have time to hop on facebook for every crappy customer they get. And at a corporate hell hole like Chilis I bet there are 4 managers watching for phones anyway, so the fear of getting caught at work is enough to make one not. And now the financial part. OMFG! For real!? If you can afford to go out to eat and its not McDonald's and you can spend over $100 then you can tip! If not, then stay home! TIP is actually "To Insure Promptitude" which means the more money you give the better service you get. Also, the article did not mention that she was fired for actually doing anything wrong at work. I can't believe that she would be employed at a corporate restaurant for 4 years and to have had given horrible service all the time and not fired before this. Also with this type of restaurant, she has to tip out the bar and most likely a runner based on the bill total so she probably lost money on the table which is why she was so upset.
Jun 22, 2012
This is good advice, but not always or usually true. I know many servers who are awesome at their jobs, but get tipped terribly. The bottom line is that regardless of your service, if the customers don't want to tip well, they're not going to. More foresight should have been taken on what she posted on a public forum, but better service does not always mean better tips.
Jun 22, 2012
Totally agree with you. Just imagine how many people would get fired for saying they would kill their boss on face book? Obviously there aren't millions of murderous people running around plotting how to take out their boss. They are just venting. I guess now-a-days you can only vent to your pet since they are the only ones that won't turn you in.
Jun 22, 2012
right? Its so rediculous these days. Everyone takes everything to seriously. I say she has a case of wrongful termination. unless she was being rude or threatening directly to the customer or acting out on her facebook rant, there should have been no action taken against her by her employer.
Jun 22, 2012
I was a server for over 10 years. I had this one couple that was super nice and always asked for my section. They even sent me a post card from their honeymoon and email me even though I moved away 5+ years ago. But they were horrible tippers. But they considered me their friend (which is probably part of the problem) so it was hard to be mad at them. Like you said, sometime people are just shitty tippers. Plus this chick probably had to tip out to the bartender and busser, so she lost money on the table which is probably why she was so mad. Can't see her being employed by Chilli's for 4 years and never having issues before but for her to be such a horrible server that she deserves a crappy tip like that.
Jun 22, 2012
Yup. If they had complained about her to the manager or she verbally threatened them directly or did actually follow through with a threat then of course she should be fired. I worked with a guy that was, well lets just say crazy, but he was hilarious b/c he wasn't afraid to say anything to anyone. One time someone left him two quarters as a tip on a $30 tab. He went outside and threw the quarters back and told them they obviously needed them more than he did. He was gone soon after. Went to work at Dick's Last Resort. HAHAHA
Jun 22, 2012
Very astute observation, Alicia. However, one of the uglier facts of life is that life is NOT fair and has no incentive to be so, regardless of what your teachers told you. I was a first rate server in a volatile economy and got stiffed many times. That didn't change my approach to serving. I just chalked it up to "That's life and there's always a jerk in the room". What amazes me are some of the posts on here that simply underscore my previous comments. If you can't serve patrons regardless of tip size, you really do NOT belong in the food industry.
Jun 22, 2012
How do we know she gave bad service? That was not mentioned in the article nor did it say the customers complained about her. She had been there for 4+ years. Corporate restaurants like Chili's records every thing and will write you up for breathing wrong. I can't believe that she would be employed there for so many years and be a horrible server at the same time.
Jun 22, 2012
My mom was a waitress for many years. She worked her butt off. Waiters/waitresses do NOT get paid minimum wage. It's assumed that they will live off their tips. I can see why the girl was angry. She didn't spit in the food, she was just venting. Maybe she was a bad waitress, maybe not. Let's face it folks…servers live off their tips. Unless the server was bad you should at least tip 10%..even up to 15%. 138.00 bill and tipping 5.00? I'd be pissed too. It's sad she lost her job over her comments. How many things we say in anger that we don't really mean.
Jun 22, 2012
@Dawn Doster Hardin – I agree… I wouldn't tip a bitchy waitress either…. but I don't think that her job shoulda been able to fire her for something that she posted on facebook
Jun 22, 2012
like…. If that's all they had on her then it was so not cool… she should got a talkin to or even a write up but to fire her for it was just uncalled for.
Jun 22, 2012
And to the part that said that customers have no avenue… Um Yelp.com, OpenTable.com, Dine.com, or any other kind of restaurant search engine where customers can leave a review. And one of my favorite past managers always said; "If you have a table that has an excellent experience they tell one or two people. If you have a table that has a horrible experience, they tell 10-20!" I wonder if the customers had gone to their facebook and left a negative review of her and gave her name and location, could she sue them for defamation and state that their review resulted in lack of income? I think not. Yet she is not allowed to complain about the customer?! Too bad there isn't a forum for servers where they can warn each other of crappy customers! I once had a party that was there for over 5 hours (it was a 24 hour diner and we weren't busy and they wanted to be left alone so I wasn't so upset about that) and they had two little kids with them. It was past 1 am and I was doing side work and I went around the corner and their kids were coloring with crayons…ON THE WALL! When I saw I just shouted No No No. I didn't do it rudely or scared the kids but like a pleading no. The parents just looked up and called them over. Never got up or asked me what they did. and then left a shitty tip. I knew to let the hostess pass me on rotation the next time they came it. I wasn't about to deal with that again. And lets not even start with intoxicated customers….
Jun 22, 2012
I agree that she shouldn't have been fired BUT I think it is now common knowledge that anything you post online can be viewed by employers or potential employers. You just have to show some caution when online. Being someone who works in the food service industry, I can attest to the importance they stress on food safety. It's absolutely crucial and the most important thing you learn as a manager and now it's even required that you obtain a food handlers license no matter what your position. I can see where they are coming from, but again, maybe a suspension or something less severe would have sufficed instead.
Jun 22, 2012
My husband and I believe that the better the job the waiter or waitress does the bigger the tip to leave them, but when you get the servers that are jerks and you have to ask them 10 times for some more water or just to get your freaken bill then ya their going to get stiffed I'm sorry but that's just plain rude specially when they walk by your table every 10 mins to go check on one of their other customers. And like one person has already said on here if you get pissed because someone left you a $5 tip then maybe you should go work somewhere else, like Wal-Mart and see how most of the customers there treat ya.
Jun 22, 2012
very true… facebook is not the place to go for PRIVATE rants
Jun 22, 2012
very true… facebook is not the place to go for PRIVATE rants
Jun 22, 2012
Omg people get over it. So overly dramatic over something so insignificant. She probably had a long day, was tired, on her feet all day and wanted to let out her frustrations. She's only human. I can't stand companies that creep on employees Facebook pages. I have worked in customer service for 6 years and there r days that I rant on fb after a long day.its not like she's an owner or corporate, waitresses work hard and depend on their tips unlike the corporate assholes that sit in an offce. I think the only thing chilis accomplished was looking like a bunch of creeping, uptight assholes
Jun 22, 2012
Amen – I used to work in the mall when she worked there and went to say hi at lunch – I never saw her when she wasn't running fifteen different directions. Miss her.
Jun 22, 2012
Tiffany – Free speech and all, you have to understand the company's stand – they can't have people thinking they would continue to employ a person who threatened to spit in customer's food. Even though I'm pretty sure we've all had our food tampered with at one time or another – probably best not to know. The last thing we need, however, is another lawsuit – she just needs to grow up and realize that she's in the business (and I was a waitress, too, many years ago) where some people are jerks but most people are nice and appreciate good service. Maybe she needs to look at the service she gave – possibly she was off her game that night and $5 is all she deserved…
Jun 22, 2012
Being a waitress is a tough job – I've done it – and I've often said I would have to be 100 lbs lighter, starving to death and homeless before I'd EVER waitress again!
Jun 22, 2012
Lauren Jaye Siegel – I was always told TIPS stood for To Insure Prompt Service – regardless – we always tip 15% unless we get really BAD service, and we're always polite and that's why we rarely get bad service. Goes both ways – but really, she should know better.
Jun 22, 2012
Josie Leeds – Yours is probably the best comment here – well said.
Jun 22, 2012
Actually the term TIP is from the 18th century and is supposed to stand for To Insure Promptitude when pubs would put a jar on the counter and those that put in money got the better service faster. In either case if you look at the phrase you would interpret that the server would be tipped first and then give the service with a adequate level depending on how much you gave. But in the world now, the server is tipped at the end and without knowing what they will get regardless of the service they give. Also in most European countries, the gratuity is automatic and is a percentage of the bill (which is why most seasoned servers don't like serving European customers, b/c they don't know that they are supposed to tip and assume that the tip is in the bill already)
Jun 22, 2012
I would never go back in the food places to work. I do know that if my server lets my glass get empty, the bread run out or what ever the case my be, you will do good to get 1 or 2 dollars it does not matter how big the bill is. For excellent service I am known to tip 20% or more. As far as her saying it on face book, the bosses now monitor face book. That is a threat to their food quality whether she was going to do it or not. I know if I had heard of this about a place that I go to eat, I would not go there anymore as long as that person was still working there. It is called work ethics. While I worked, I would not down my employer on face book. I was raised old school when it comes to work.
Jun 22, 2012
There is a saying that when you want to purchase a service from a manufacturing company you can have 2 out of three or Fast, Good, & Cheap. If you want it fast and cheap it won't be good. If you want it good and cheap it won't be fast and so on. But at least when you purchase most things, you know what you are getting and what you are willing to spend. Yet with service industry people want all three. And also, the server is held accountable for every aspect of the meal. I have had customers leave b/c the bathroom wasn't clean so they walked out on the bill and my tip, yet why is that my fault and not the managements? I have had people get mad b/c the food took to long to come out. Why is that my fault and not the cooks? I have had people get mad b/c we ran out of an item they wanted. Again, my fault. People got mad, b/c another server called out sick and I was having to pick up twice as many tables as I could handle while doing my best, yet it is my fault. Customers forget that the servers have so much control over the circumstances. If you have a server that is playing on their iPhone or (my pet peeve) smoking in the back or is just rude and/or stupid, then yes, they do not deserve a great tip. But again, to totally put blame on this girl is not fair in my opinion.
Jun 22, 2012
I'm sure that is quite possible. I'm just saying that think talking sh!t about doing something and actually doing it are two different things, and though what she did perhaps deserves punishment of some sort, (in my opinion) termination was going overboard. On the same hand, I don't feel sorry for her either. She knew that posting what she did on FACEBOOK, that it was available for any one to see and react to however they saw fit.
Jun 22, 2012
Penelope Butera – the term tip is said to have originated from 18th century in the 18th century pubs and coffeehouses. They would put out jars with Signs reading "to insure promptitude" to encourage patrons to tip in order to hasten service
In either case if you look at the phrase, you would assume to tip before the meal and then the level of service should reflect how much you give. You can't insure something after the fact. Yet servers are expected to give excellent service to everyone no matter how they are treated and not knowing how much each person will give. If people could put a little sign on the table stating what percentage of tip they would give before the server even starts what do you think would happen? The server would give the best service to the highest tipping customer and ignore the others.
Jun 22, 2012
The term tip is said to have originated from 18th century in the 18th century pubs and coffeehouses. They would put out jars with Signs reading "to insure promptitude" to encourage patrons to tip in order to hasten service.
In either case if you look at the phrase, you would assume to tip before the meal and then the level of service should reflect how much you give. You can't insure something after the fact. Yet servers are expected to give excellent service to everyone no matter how they are treated and not knowing how much each person will give. If people could put a little sign on the table stating what percentage of tip they would give before the server even starts what do you think would happen? The server would give the best service to the highest tipping customer and ignore the others.
Customers have many avenues to report about their experiences online for restaurants. Yelp, Dine.com, OpenTable.com, ect. And there are plenty of times that people will give the servers name. Yet the server can't take retribution against a past customer that gives them a bad revue which could affect their job/livelihood.
I am not saying that she gave the customers good service but I am not saying she gave them bad service either. We can only assume, and my assumption is that she must have been an ok server to have stayed employed for 3 + years. If she was so horrible then they would have fired her a long time ago. The customers apparently didn't have anything to actually say about her to the managers. They could have just been shitty customers that we all get and they would have tipped the same no matter the service.
Yes, maybe she shouldn't have said it somewhere it could get back to the corporate headquarters, but it is a slippery slope if we can get fired for something we say in anger or jokingly on our own time. Just imagine if every person that ever said they would kill their boss. Apparently if you work for Chili's Big Brother is watching…
Jun 22, 2012
the term tip is said to have originated from 18th century in the 18th century pubs and coffeehouses. They would put out jars with Signs reading "to insure promptitude" to encourage patrons to tip in order to hasten service
In either case if you look at the phrase, you would assume to tip before the meal and then the level of service should reflect how much you give. You can't insure something after the fact. Yet servers are expected to give excellent service to everyone no matter how they are treated and not knowing how much each person will give. If people could put a little sign on the table stating what percentage of tip they would give before the server even starts what do you think would happen? The server would give the best service to the highest tipping customer and ignore the others.
Jun 22, 2012
Penelope Butera – the term tip is said to have originated from 18th century in the 18th century pubs and coffeehouses. They would put out jars with Signs reading "to insure promptitude" to encourage patrons to tip in order to hasten service
In either case if you look at the phrase, you would assume to tip before the meal and then the level of service should reflect how much you give. You can't insure something after the fact. Yet servers are expected to give excellent service to everyone no matter how they are treated and not knowing how much each person will give. If people could put a little sign on the table stating what percentage of tip they would give before the server even starts what do you think would happen? The server would give the best service to the highest tipping customer and ignore the others.
Jun 22, 2012
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Jun 22, 2012
My neice lost her job with a bank because of a facebook comment. This is public accesss internet and your comments can be viewed many ways. It's just like standing on a street corner yelling. Watch what you say on the internet!
Jun 22, 2012
My neice lost her job with a bank because of a facebook comment. This is public accesss internet and your comments can be viewed many ways. It's just like standing on a street corner yelling. Watch what you say on the internet!
Jun 23, 2012
I worked in restaurants for 15 years, and gotta tell ya…she deserved to be fired. Chile's reputation is on the line, and you NEVER talk or joke about spitting in someone's food!
Jun 23, 2012
I've done a lot of serving in my life and I've served a lot of jerks in that time. I would never spit in anyone's food, but I can't say I've never thought about it, and I definitely cannot say that I haven't vented big time upon getting home. I do not think that it was very smart on her part posting her rant on FB, but I can understand and empathize. That said, I think firing her is a bit extreme, but a final write up would be in order.
A lot of people are unaware of what servers go through. They get paid far less than minimum wage by the company they work for because it is assumed that they will be tipped by their tables. This often does not happen, especially in restaurants like Chili's, Olive Garden, Applebee's, etc… I know a lot of people might fire back with how they've received horrible service(cause we all have), but I have provided perfection and received nothing in return on more than a few occasions. It is not easy to be treated like a slave by both the company and the customer and it is even harder not to say anything! Treat your server with respect and you will be well provided for, enjoy your time out…don't spend it looking for a reason not to pay your bill or tip your server!
Jun 23, 2012
First off tips are gratuity. What I give is up to me. I do tend to be more generous to a nice waitress. So maybe that's all the guy had after his enormous bill. Threatening to spit in anyone's food is disgusting. I don't want you serving me dinner either.
Jun 23, 2012
Cyndi—Are you sure you've waitressed before? I've worked in the food industry. $5 on a bill that large is an insult. Waitresses are typically nicer to large groups because the bill will be high, meaning their tip will be more than usual. Those customers should be ashamed. The waitress shouldn't have ranted on Facebook because of the possibility of getting caught and fired. But she was right. Those customers don't deserve good waitressing and clean food. It's called KARMA rude people! She had to do a lot of work for that table for very low wages. Minimum wage in some areas is $2.15!!! Customers pay very little into wages. Most of their money goes into buying food and cleaning supplies.
Jun 23, 2012
You are correct that no mention was made of poor service. We are ALL commenting on possibilities since none of us know exactly WHAT transpired. Logic dictates that there are only 2 answers: bad service being appropriately 'rewarded' OR a boorish customer that doesn't tip according to social custom. Nor does the discourse address whether this was an isolated incident on the part of the waitress.we weren't there. You can only take a stand on whether the employer was justified in dismissing her and in this instance, I think they were.
Jun 23, 2012
So it's the servers fault that the customer spent too much? What if he spent more than what he had? Should she have to cover the rest of the bill? Well guess what, if a table slips out while not covering the total, too bad for the server. She pays the rest out of her other tips and then having to pay taxes and tip out the bartender and busser if not more. It's not like the server makes up the prices on her own and the customer doesn't know ahead of time how much he is spending!
And I can't believe you have never said somethingstupid that you didn't mean out of anger. Do I agree with her putting it on facebook vs venting to a friend verbally. No. But should she have been fired? No. Maybe written up. But trust me there is a lot more said in the kitchen about customers and worse. And again she didn't actually do anything to them. If this was a hidden camera show and she was caught then thats a different story. But threatening to do something out of anger to someone she most likely will never see again then firing is too far.
Jun 23, 2012
Agree with the first part. But in your first post you stated that your first conclusion was that it was all on her. And to add to that original post where you stated ".considering the attitude displayed in the posting" Imagine a customer that runs you ragged, every time you bring them something they ask for, they ask you for something else, then again and again. And they maybe they were rude to boot. And b/c they kept pestering her she was not able to give adequate service to her other tables resulting in lower tips on them as well. Or maybe she gave her the best service possible. And they still gave her a crappy tip. How would your attitude be? Personally I don't think what she said on her facebook is Chili's business. It is a slippery slope if someone can get fired for that then when/where does it stop. Do they have the right, of course. Do I think they should have given her a strike or a write up, yes. and should she already have other strikes/reprimands then they could look at her entire work history into account, but on the same hand if this is her first issue…
Jun 23, 2012
Yes I have. I started in the business when I was 12. I stayed in it for several years. I had some that left me great tips and I had some that left no tip at all. It is life. I always picked up and went on. No matter what, the customer pays your wages. Every customer deserves the best service and CLEAN food. Like I said before, excellent service = 20% or more, poor service = very small tip.
Jun 24, 2012
It's a tough call on this one. One the one hand, these patrons should realize that the IRS sets tax tables at 10% of esimated income from tips. And most but not ALL establishments "share" tips. When someone eats somewhere they should always consider 15% add-on to the bill as a rule of thumb. If they don't, then they ARE cheap bastards.
But on the other hand, if a server gets your order wrong or ignores you and doesn't check to see if you need anything or if the food is alright, then they aren't doing their job and don't earn a decent tip. The problem is, the patron punishes the other servers for what one does. I find it better to have a private talk with the manager about the service if it's bad, and praise it when it's good.
Jun 26, 2012
Please see my previous posts. Comments are based on possibilities since the article doesn't go into actual detail of what transpired. I also noted in a previous post that I HAVE been a server and experienced non-tippers, cheap tippers, rude and obnoxious customers–the entire gamut faced by ANY food server. Maybe here is the difference: I enjoyed food service and my attitude pretty much remained the same regardless. My service wasn't based on the size of the tip I wanted–it was simply the best service I could personally provide and if the tip was good, that was gravy. I stand by my comment that if you cannot deal with the frequent ill mannered and amazingly stupid general public, you do NOT belong in food service. As to the last section of your post, I didn't see the Chili's name and wonder if it was part of a larger quote that was redacted or if the server didn't identify the employer–in which case, you are correct–it isn't Chili's business. They (Chili's) refused to identify their means of finding the servers rant.
Dec 12, 2012
Wow some of you people are riduculous. Do you not realize that servers are paid less then minimal wage and therefore live off tip money. Its simple tip your sever, if you have enough money to go eat you have enough to tip your server, the peron who handles your food, and the server that will remember your face.