Outage at The Planet takes out Hostgator, Site5 and others

Anoutage at service provider The Planet Tuesday took out hosting from a range of hosts, including the popular Hostgator service, Site 5 and others.

The outage occurred at around 2:50pm PDT Monday, and lasted approximately 25-30 minutes. The Planet customers were advised the issue was “advertising problems in a router,” specifically that “there was a block of IP addresses that were not advertising correctly to the rest of the Internet.” The issues were limited to The Planet’s H1, H2, and D6 datacenters.

The total number of websites affected is not known, but it believed to be in the millions. Hostgator claims alone to host 1 million domain names, and their entire operation was offline during the outage.

Notably despite the issue not being their making, HostGator has promised that it will honor its 99.9% up time guarantee.