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Breast Milk Causes Another TSA Kerfuffle, Agency Apologizes to ‘Humiliated’ Mom

Posted: March 5, 2012

breast milk TSA hawaii

The Transportation Security Administration (TSA) has a bit of a reputation for going HAM on silly things like bottles full of milk or cupcakes, and yet another embarrassing incident has come to light in which the agency forced a humiliated woman to express breast milk before allowing her to board a flight.

This isn’t the first time the TSA has gotten into a breast milk flap, and in the past, a woman was forced to drink her own breast milk to prove it was not an explosive liquid. Then in 2010, the woman in the clip below was threatened with arrest for asking her breast milk not be passed through x-ray scanners, a provision that is allowed under law, as breast milk is classified as a “medical liquid.”

The latest TSA breast milk scandal is truly perplexing though, involving a Hawaiian mother of four and the agency’s bizarre demand she express milk so as not to board a plane with empty bottles. If you’ve ever owned a breast pump, you know that the pieces are not easily replaceable and don’t come cheap- basic long-term models start at $200 and parts are special order. But none of that mattered to the TSA, who traveler Amy Strand says forced her to stand over a public restroom sink and use the breast pump in full view of other travelers. Strand explains:

“He said I couldn’t go through because there was no milk in the bottles… But I was not going to leave a part of the breast pump behind- it cost over $200. He told me… my option was to leave it behind or to put milk into it.”

Strand continues:

“There was a TSA agent in there using the restroom and I asked her if there was a private place to pump, and she said no… I had to stand at the sink in my heels and dress pumping as travelers came and went. I was humiliated and fighting back tears. It confuses me why an ice pack and breast pump were a threat to national security.”

TSA spokeswoman Lorie Dankers addressed the incident in a written statement, confirming that the agency acted in error handling Strand as she attempted to board:

“Our officer mistakenly told her that she could only bring the (pump) pack if it was medically necessary, (and) she informed him that she planned to use it later for the storage of breast milk. The passenger was escorted from the checkpoint and later returned with previously empty containers filled with breast milk. She was screened and allowed to proceed with all of her carry-on items. The passenger has contacted us with her concerns and we accept responsibility for the apparent misunderstanding and any inconvenience or embarrassment this incident may have caused her.”

Do you think breastfeeding moms are more likely to be denied basic rights in their attempts to simply feed their babies? Should the TSA do a better job in training security agents in the handling of breast milk?



Comments


51 Archived Responses to “ Breast Milk Causes Another TSA Kerfuffle, Agency Apologizes to ‘Humiliated’ Mom ”

  1. No woman should EVER be threatened with jail time to do something that is natural. Nor should ANY TSA agent with a brain say the words "medically necessary" when it comes to breast feeding a child. Absolutley rediculous!

  2. I think that the Lady who was forced to express her breast milk in a public bathroom with no privacy, before boarding an airplane should have sued the airlines. The TSA person was so out of line in this instance. The person who caused this incident should have been fired!

  3. It has gotten rediculous! I do understand that better security measures have had to be taken, BUT, I am getting to where I do not want to fly anywhere. It may take longer to drive, but, at least I don't have to take my shoes off and walk barefoot where other people have walked (maybe with foot deseases) and my personal belongings don't get searched with idiots that are checking the bags. Yes, these people need to be trained better….at this point a monkey could do a better job!

  4. that was wrong for tsa to do that to her.

  5. I find myself asking all to often..What the LLEH is wrong with this country. Most TSA agent not only don't have a brain but no concerns for others feelings. I refuse to fly any more. I would rather drive and enjoy the scenery. My car won't disrespect me.

  6. What I don't get, is if the bottles were empty, what the hell was the problem? If they had had milk in them, I could understand them questioning them, but empty bottles? I probably would have been a smartass and taken my boob out right there and squirted the idiot in the face and said, there, breast milk, empty bottles, do you get the correlation dumbass?

  7. I do not think that the airlines should be sued, but maybe TSA! Problem is…you can not sue a federal agency without their permission……like THAT is ever going to happen!

  8. Ryan Carranza
    Mar 5, 2012

    Did anyone notice the headline word "kerkuffle"? Ha!

  9. Joan Haines
    Mar 5, 2012

    Jerks! (Only putting it politely!) Both my daughters have been dedicated breast-feeding moms; I would be beyond pi**ed if one of those moronic Terror Supporting A-h"ole (TSA) Agents did that to them! They harrass, humiliate and downright terrorize regular people, while millions of cargo container ships pass through Customs unchecked each year. This is just more of "government" (and at this point I am using the term loosely, based on what the Constitution says) intruding further and further, and encroaching more and more on our freedoms. Boycott flying, and let's see what happens.

  10. The TSA should really be disbanded. They are getting to the point that they are just taking advantage of their positions by bullying peope. Especially women. Most of the them are insenitive, inconsiderate of the needs of some medically compromised people and some are downright theives.

  11. Phyllis Plaisance-Beebe
    Mar 5, 2012

    The TSA agents are a joke. Where do they find these people and I find it hard to believe their training lasted more than a day. When the idiot agents who abuse their authority start getting fired for being schmucks than they will all start doing their job correctly.

  12. When the hell is TSA going to hire something besides brainless idiots that don't know their job. I think the President should have TSA investigated there is nothing but complain after complaint. I think people should sue the individuals if you can't sue TSA, or, the airlines. The airlines are the ones who suffer from all this abuse of their passengers, why don't they do something?

  13. Is "kerkuffle" even a real word? What does it mean?!!

  14. Ryan Carranza
    Mar 5, 2012

    Charlotte Ann Kuhens Hall … It's a synonym to "agitated" Hahah!!

  15. When I was nursing it was just easier to pack the pump and let the baby nurse. However, not my baby and it's no one's business. This staff of jerks should be ashamed! Besides there is no way I'm pumping my milk in a dang bathroom! You don't make sandwiches in there, I'm not pumping my milk in there! SHAME!

  16. I hope she sues the hell out of them and wins and that fat fuck piece of shit manager gets fired and arrested. How embarrasing to be an american when shit like this is allowed to happen.

  17. After looking at the video, I stand by what I said to begin with. Someone should have been sued and someone should have been fired. They actually caused her to miss her flight with all the nonsense that they put this woman through. Money is the only thing that companies understand, and there were several TSA employees in that video that were out of line in the handling of something that was really a situation that they had created. When petty people are given even a tiny bit of power, they will always abuse it!

  18. The thing is..we are living in an America where students can be peacefully demonstrating and riot police get called in. They tried to pass SOPA which would have changed the internet as we know it. A bill was passed allowing indefinite holding of any citizen deemed suspicious in the eyes of the government, and the TSA is seemingly allowed to harass people at will, and stand around rocking back and forth as a young mother is being RIDICULOUSLY detained, forced to miss her flight, even as she had a copy of the TSA's guidelines in her hand. We all should be very afraid…because we live in a police state. And in the meantime, we sit and watch American idol while 100 million dollars of taxpayer money was spent in Congress last week. WE NEED TO WAKE UP! APATHY KILLS!

  19. I think the entire ordeal is preposterous! However, I can tell you how completely off my rocker I would have become if made to stand in that box for that length of time to be made a spectacle of everyone passing through security. This whole incident completely enrages me. There have been reports of people with colostomy bags etc going through similar issues. COMPLETELY NOT OK! When does this stop? Will we have to be "swabbed" in order to fly? Seriously…when does it stop?

  20. They fixed it – The word is "kerfuffle." Indeed, "kerkuffle" isn't a real word.

  21. I certainly hope this inconsiderent agent ass terminated……yet another example of women's rights being trampled

  22. I find that way overboard. If the TSA had to do something, they should have had one of their Guards escort the lady to her seat on the plane with her "pump" to insure that she didn't stop along the way and fill the pump bottles with coffee or soda. This is just another example of allowing incompetent people make decisions. I am very sorry for her and for the humiliation she must have felt. I think that some form of retraining should be provided by TSA to the Agent and all the supervisors on that shift. The dumbness should have been stopped right at the initial Agent. I also think that the persons involved should have to treat this lady to dinner at the very least for their failure to use even the slightest amount of common sense.

  23. stupid auto correct…..should read WAS terminated

  24. Expressing breast milk is not always easy. Being upset or stressed can get in the way of expressing…..it isn't really on demand ALL the time…..what would have happened if she failed to fill the bottles. I think this person was a jerk with some kind of personality disorder. I think she is owed much more than an apology!

  25. I think that we need to remember things that have been done in th past! I find it hard to believe that a woman who wants to feed her baby in public would be embarrassed at pumping milk into a bottle! Maybe in a mens room…but a ladies room. She could have gone into a stall if she was that embarrassed. The problem is that everyone wants to sue for everything! My thoughts go to the victims of 9/11….wonder if they would think the rules were to stringent~.

  26. Caryl Frei
    Mar 6, 2012

    Because I am a bit of a smart-ass, I would have filled them with water, while I was calling a lawyer.

  27. Phyllis Dunaway
    Mar 6, 2012

    From what I've seen most TSA agents try to be nice hoiwever, whenever you give a high school graduate or GED recipient a badge or the symbolence of a badge in the form of embroidery on their uniform, the imaginary authority goes to their head and common sense goes out the window. The only solution is to give extensive training after putting them through a thorough background investigation that includes psych eval.

  28. Lisa Frazier Ford
    Mar 6, 2012

    I am shocked, disgusted & just plain mad! Shame on those people to make her stand there while everyone else continued to move one. Then after waiting there they patted her down again? What's wrong with those people? Then she missed her flight too? She definitely should be compensated somehow & offered a public apology!

  29. Alina Swart
    Mar 6, 2012

    ABSOLUTELY RETARDED! this is a gross misuse of thier station and my heart breaks for that mother!

  30. Monique Johnson
    Mar 6, 2012

    they are insane. no women should have to deal with this nonsense.

  31. Amanda Bergeson
    Mar 6, 2012

    I think that's pretty unusual, fortunately.a tally, I kinda hope it's made up. Most agents know about breast milk and all things baby. We got away with bringing a ton of breast milk, empty bottles, breast pump, and even a sealed bottled water because of needing to feed a baby. Las Vegas even lets moms with babies/strollers in the handicapped line with less waiting for security.

  32. Traci Smith
    Mar 6, 2012

    You know where to put the blame in all this, the liberals who insisted that racial profiling was unconstitutional. Because of them this is what people have to endure when they want to fly from point A to point B. I say let's go back to racial profiling and screw the ones who deem it "unconstitutional." This is ridiculous, I would like to know why the manager didn't follow procedure and every one who participated in this disgusting display of authority should be fired for not following procedure.

  33. As an upcoming new mom, I'm glad I saw this. I haven't flown in years because of a previous experience, but now having to think about dealing with this just because I choose to breastfeed is the most ridiculous, sexist, and low life action. I therefore definitely am not going to fly ever again unless it's the only option I have as in no boat to get me to the place.

  34. Talking about the airlines, I have a patient who is head of security at the airport, and today she told me some idiot from Delta forgot to take a small poodle to it's owner and it ended up going through with all the other luggage, x-rayed and everything, getting knocked around, and she said the carrier said WARNING LIVE ANIMAL all over it. She said Delta hires these people to go in and get the animals and return them to their owner. I bet the lady didn't even know her dog went through this terror. My patient said that the lady should have carried the dog on the plane with her, it was small enough. I would never trust my little guys to these dumb ass people!!

  35. Jeannie Haas Dickey
    Mar 6, 2012

    Wow, unbelievable!

  36. You have got to watch this video! The TSA are a bunch of arrogant, *********something I cannot even say! They should be fired! We have home grown terrorists all around us, and they profile all the wrong people! What is wrong with this country? I know I'm treated like a terrorist every time I fly just because of a hip replacement. Joint replacement people are profiled all the time!! And now, nursing mothers are too! So horribly wrong! My advice, Andrea, don't fly if you're breast feeding! ANd this is our homeland security-ha ha ha! I always feel so much safer after they pat me down!

  37. Jeannie Haas Dickey
    Mar 6, 2012

    Okay seester, you shouldn't get upset this late at night. You were supposed to get to bed at a decent time!

  38. Not a surprise, really – ever get a load of some of the morons they hire? C'mon – did she really look like a terrorist? Just like when they make my 84-year-old mother take off her shoes just in case she's a shoe bomber. But it' ok for a muslim woman in full gear to work at an airport in Denver (I think it was – several flights that day). I know, I know, "not all muslims are terrorists" – but in view of the terrorist acts the world over – many using planes as in NYC on 9/11 – I found it discomforting to see her.

  39. You're right there – a couple of Chrismases ago, the wonderful airport personnel raided my daughter's suitcase and stole a very expensive perfume collection – and guess what – the airport/airline wouldn't believer her or reimburse her.

  40. Amanda Bergeson – All airlines let people with babies go first – doesn't make up for the other crap they put you through.

  41. No kidding – just like here in Phoenix when they're after our sheriff for "racial profiling" – what a joke! 99% of our illegals come from Mexico – so who SHOULD we be looking for and asking for IDs – the blond, blue-eyed Nordic types?

  42. Jeannie Haas Dickey Yup! Got my ire up alright!! Such crazy nonsense going on in this so called "Land of the Free"!

  43. I ususally have no problem taking anything I need as a diabetic: water bottles, liquid meals, insulin etc. However, my expensive sleep apnea machine ($4000) was ruined when they examinied it in Chicago and I was patted down. They said they didn't know what it was although I had paperwork from their agency describing their policy about the machines! BTW I did not receive any compensation. In the last few years they seem to handle the machines a bit better. I agree, that it probably is an isolated staff (others knew this was happening). It obviously is not happening all over the country……. at least I hope this is an isolated incident.

  44. Traci Smith
    Mar 6, 2012

    Penelope Butera I know right. that woman really looked like she would harm someone. Kudos to the sheriff for doing his job. Why should the illegals get the same rights as the ones who have a legal right to be here? They shouldn't, they should be profiled, but because of the foot stompin liberals and the people who jump on the liberal bandwagon without first forming an opinion of their own–this is what we have to deal with.

  45. Traci Smith – It's wonderful to communicate with like-minded people instead of the candy-assed liberals who don't have a patriotic bone in their body. Islamic terrorists create havoc the world over and WE'RE the ones treated like the lady in question, or my elderly mom or any of the other people who are mistreated by the TSA clods. People better wake up and see where this is going – right straight to communism where the government controls our every move. They're already telling moms what they can pack in their kid's lunches – as if a turkey and cheese sandwich, a banana and chips isn't perfectly adequate for a 4 year old.

  46. My three month old son disapproves…

  47. Melissa Brinson Shortt
    Nov 15, 2012

    That is completely unacceptable! The TSA should face REAL consequences and their employees should actually be fired for these ridiculous events. As a federal agency their employees are almost impossible to fire and they appear to employ quite a few uneducated power trippers. Like everything else with the federal govt we have no recourse and they aren't going to do anything to change because they have a monopoly.