Pizza Hut Rammed By Furious Customer, One Of Many Woes For The Chain


On Sunday, Pizza Hut allegedly botched an online order and received the worst kind of customer feedback. New Rochelle, NY, police arrested a woman who vented her frustration by crashing her car into the Pizza Hut at the 80 Huguenot St. location.

According to the Lower Hudson News, police say that 31-year-old Deisy Manzo backed her Volkswagen Jetta into the front door of the Pizza Hut after the chain lost her order. But witness accounts differ as to what upset her.

After crashing her car into the Pizza Hut, Manzo angrily drove off. There were no reports of injuries, although the Pizza Hut restaurant suffered cracked glass doors from the collision. The police later caught up with her and made the arrest.

This wasn’t the only high-profile trouble for Pizza Hut this past weekend.

The Pizza Hut located on Dixie Highway in Louisville, Ky, was allegedly robbed at gunpoint by Tianndre Jones, 19, on Valentine’s Day. Police arrested Jones and said that he admitted to the crime.

On the evening of February 15, Omaha police say that they believe they caught the suspect responsible for robbing the Pizza Hut located at 60th and Ames. The man allegedly pulled a gun and fled the scene with an undisclosed amount of cash before he was apprehended a few blocks away.

Charges are pending in all three Pizza Hut incidents.

Financially-speaking, Pizza Hut has been losing a lot more cash from bad business decisions rather than from petty robberies and bizarre hit-and-run damages. Pizza Hut reported a loss of $86 million in 2014. According to the Inquisitr, Pizza Hut had made profits of $321 million in the previous year but suffered a huge blow when the chain was accused of using expired meat in their products in July. Business fell sharply after the allegations surfaced.

If there’s any silver lining for Pizza Hut and its parent company, Yum! Brands Inc., it may be found in India. The world’s largest pizza chain will be adding 100 outlets in India over the next 12 months in a move to counter its competitors.

“The way it’s seen internally right now, Pizza Hut will be the fastest growing brand for Yum!,” said general manager Unnat Varma of Pizza Hut and Taco Bell India.

“Clearly, pizza is getting popular. We are scaling up because we the see opportunity.”

Yum! Runs 733 restuarants throughout India, including KFC and Taco Bell outlets. There are nearly 400 Pizza Hut stores in India.

[Image via Lower Hudson News]

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