‘Call of Duty: Advanced Warfare’ PS4 Pre-Load Issues Solution From Sony
Gamers who purchased digital copies of Call of Duty: Advanced Warfare for the PlayStation 4 may have found themselves experiencing issues trying to pre-load the game. The issue has been confirmed by Sony, and the company has released a troubleshooting guide on their support page.
“If you pre-loaded CoD: AW and you’re experiencing issues with the game, you must delete all pre-load files from your system and re-download all Call of Duty: Advanced Warfare content. Please ensure you download all available updates for Call of Duty: Advanced Warfare and your system is running the latest system software.”
Call of Duty: Advanced Warfare is one of a number of recent console games taking a cue from the PC gaming community in allowing gamers to download the game prior to its actual release date. Even though the game is set to release tomorrow, as detailed in the Inquisitr’s weekly New Video Game Release lists, the files are downloaded to the console ahead of time. The game is then unlocked once the official launch date arrives, or in the case of the Advanced Warfare pre-loading, the 24-hour early access for certain pre-order customers.
The problem is not only isolated to the PlayStation 4, as Xbox users are also voicing similar problems for their digital copies of Cal of Duty: Advanced Warfare. The issue is affecting both Xbox 360 and Xbox One owners. IGN reported on the issue that is affecting a “wide range” of Xbox owners after a sub-reddit started for the issue.
“We’ve received reports that some users are having issues getting their pre-ordered copy of Call of Duty: Advanced Warfare,” Microsoft said. “We’re happy to say that our team has fixed the problem, but if you are still experiencing any issues, delete the game and re-download it. Thanks for your patience while we got this issue worked out. Have fun!”
The bottom line for gamers who are experiencing issues for Advanced Warfare pre-loading is that simply deleting the game and downloading the game again will solve most of the issues.
Call of Duty: Advanced Warfare, is developed by Sledgehammer Games specifically for Xbox One, the all-in-one games and entertainment system from Microsoft, PlayStation 4, and PC, and is available via direct digital download. A last-gen version for Xbox 360 games and entertainment system from Microsoft and PlayStation 3 computer entertainment system is developed by High Moon Studios. The title received an M rating from the ESRB.
